Student Admissions & Enrollment AutomationPurpose
1.2. Increase transparency, reduce manual intervention, and streamline the communication lifecycle for prospective hotel management students in the education sector.
1.3. Ensure applicants receive automated, timely, and consistent updates via multiple channels—email, SMS, chat, and portals—throughout the entire admissions journey, thereby boosting engagement and satisfaction.
1.4. Automated reminders to incomplete applicants and notifications to internal staff about new updates, thus drastically reducing response delays and human errors.
Trigger Conditions
2.2. Change in application status (e.g., moved from ‘under review’ to ‘interview scheduled’ in SIS/CRM).
2.3. Manual update by admission staff in the student management system.
2.4. Scheduled automation for batch notifications (e.g., end of day processing of all status changes).
2.5. Receipt of external documents (e.g., transcripts, recommendations).
2.6. Payment of application fee triggers next-step notifications.
2.7. Deadline reminders for document submission.
Platform Variants
3.1. Twilio SMS
• Feature/Setting: Automate SMS notifications by configuring Messaging API with custom templates for status changes; webhook triggers from SIS.
3.2. SendGrid
• Feature/Setting: Automate transactional email dispatch via SendGrid Mail Send API; dynamic templates mapped to admission stages.
3.3. Microsoft Power Automate
• Feature/Setting: Create automated flows that trigger on SharePoint or Microsoft Forms data changes; use Outlook connector for notifications.
3.4. Salesforce
• Feature/Setting: Automate with Process Builder or Flow to send email/SMS using Marketing Cloud or connected app based on Opportunity (applicant) status update.
3.5. Zapier
• Feature/Setting: Multi-app automation connecting forms (e.g., Typeform/Google Forms), CRMs, and email/SMS apps; trigger on new row/status update.
3.6. HubSpot
• Feature/Setting: Automated workflow rules trigger email/SMS via integrated providers based on property changes in CRM custom objects.
3.7. Mailgun
• Feature/Setting: Automate email status alerts using Messages API with personalized content via template variables.
3.8. Pipedrive
• Feature/Setting: Workflow automation triggers email or third-party SMS apps based on deal stage transitions.
3.9. ActiveCampaign
• Feature/Setting: Automate multi-channel sequences with conditions tied to list segment updates or tag changes.
3.10. Slack
• Feature/Setting: Automate internal staff notifications through Slack bots or webhook-triggered messages for status updates.
3.11. Freshdesk
• Feature/Setting: Set up automator rules to notify applicants via portal messages or email when ticket (application) status changes.
3.12. WhatsApp Business API
• Feature/Setting: Automatedly send WhatsApp notifications via approved message templates for critical admission status changes.
3.13. Intercom
• Feature/Setting: Use automated bots to send in-app and email messages based on custom triggers from CRM or SIS.
3.14. Google Cloud Functions
• Feature/Setting: Event-driven automation functions triggered by database changes to send notifications using preferred mail/SMS service.
3.15. AWS Lambda + SES/SNS
• Feature/Setting: Automate notification logic via serverless code that invokes SES (email) or SNS (SMS) on application status change events.
3.16. Telegram Bot API
• Feature/Setting: Automated Telegram bots deliver admission status messages when triggered via webhook/integration.
3.17. Moodle
• Feature/Setting: Automate notifications using built-in Events API or third-party plugins linking applicant status to email delivery.
3.18. Moodle Plugins (SMS)
• Feature/Setting: SMS plugin configured to send automated mobile messages based on workflow settings for student admissions.
3.19. Monday.com
• Feature/Setting: Automate board workflow recipes to send notifications when status/item columns change.
3.20. BambooHR
• Feature/Setting: Automate new lead/applicant data import, triggering status-based email notifications via webhook or API.
3.21. Facebook Messenger API
• Feature/Setting: Automate Messenger notifications for status updates by configuring webhook and Send API with applicant data.
Benefits
4.2. Eliminates repetitive manual work for admissions staff via automation, freeing up time for high-value interactions.
4.3. Reduces human error and ensures no applicant is left uninformed—communications are automated, consistent, and trackable.
4.4. Multi-channel automation expands reach (email, SMS, in-app, messenger), meeting applicants where they are most active.
4.5. Enables scalability by automatedly handling large batches of applicants without extra manual support, ensuring operational continuity.