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Survey distribution to gather member feedback

**Purpose**

1.1 Automate survey distribution to club members to gather actionable feedback on activities, satisfaction, suggestions, and club management practices.
1.2 Automator triggers the collection of structured, quantifiable data for decision-making and compliance records.
1.3 Automation centralizes responses in data repositories for reporting, automating segmentation, and follow-up.

**Trigger Conditions**

2.1 Automate on new member registration or event completion.
2.2 Automating on a recurring schedule, such as monthly or post-activity.
2.3 Automatedly initiate based on admin workflow, like activity closure or board directive.

**Platform Variants**


3.1 **Twilio SMS**
• Feature/Setting: Automate SMS survey link dispatch using Twilio Conversations API; configure webhooks for delivery confirmation.

3.2 **SendGrid**
• Feature/Setting: Automates email campaign for survey using Marketing Campaigns API; autoresponder configured.

3.3 **SurveyMonkey**
• Feature/Setting: Automator configures SurveyMonkey Create Collector API for survey distribution; automates invitations.

3.4 **Google Forms / Google Workspace**
• Feature/Setting: Automates email delivery via Gmail API using Google Apps Script; responses saved to Google Sheets.

3.5 **Typeform**
• Feature/Setting: Automates personalized invitations with Typeform Responses API; webhook for response tracking.

3.6 **Slack**
• Feature/Setting: Automate survey reminders with Slack chat.postMessage API in member channels.

3.7 **Microsoft Teams**
• Feature/Setting: Automator posts surveys using Incoming Webhook connector; automated scheduling.

3.8 **Mailchimp**
• Feature/Setting: Automated survey email blast through Mailchimp Campaigns API; segment by tags.

3.9 **HubSpot**
• Feature/Setting: Automates workflow using HubSpot Workflows API to send survey follow-ups.

3.10 **Facebook Messenger**
• Feature/Setting: Messenger Send API automator delivers survey links to subscribed members.

3.11 **WhatsApp Business API**
• Feature/Setting: Automatedly sends survey via WhatsApp using message templates and callbacks.

3.12 **Constant Contact**
• Feature/Setting: Automates email survey sends using Email Campaign API with schedule trigger.

3.13 **Zendesk**
• Feature/Setting: Automates email surveys post-member support ticket using Triggers/Automations.

3.14 **AirTable**
• Feature/Setting: Automates survey dispatch from custom member base using AirTable Automations.

3.15 **Zoho Survey**
• Feature/Setting: Automate with Zoho Survey API to distribute and sync responses real-time.

3.16 **Dynamics 365**
• Feature/Setting: Customer Voice surveyed automatedly via workflow automation engine.

3.17 **ActiveCampaign**
• Feature/Setting: Automates segmented survey campaigns via Automation Builder.

3.18 **Jotform**
• Feature/Setting: Jotform API automator sends personalized forms and triggers webhooks.

3.19 **SurveyGizmo (Alchemer)**
• Feature/Setting: Automates survey delivery using Distribute API with event-based triggers.

3.20 **Zapier**
• Feature/Setting: Multi-app survey automation workflow—automate surveys from any compatible app trigger.

**Benefits**

4.1 Automates manual outreach, saving admin time and reducing errors.
4.2 Automated distribution ensures consistent feedback loop for continuous improvement.
4.3 Automation standardizes response collection, enabling scalable data-driven decisions.
4.4 Automator increases participation rates via multi-channel automation, facilitating actionable insights.
4.5 Automates member engagement, supporting retention and satisfaction in the club’s operations.

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