Purpose
1.2. Enables post-event automated feedback loops to capture participant satisfaction and suggestions efficiently.
1.3. Supports continuous improvement via automation of results collection and reporting, aiding better management decision-making.
Trigger Conditions
2.2. Automates survey dispatch to registered participant lists, detected via CRM or event platform integration.
2.3. Automation can also trigger based on attendance confirmation or participant check-out actions.
Platform Variants
• Feature/Setting: Automates SMS survey dispatch using Messaging API; configure trigger post-event with participant phone numbers.
3.2. SendGrid
• Feature/Setting: Automates email survey delivery using Send Email API; set up templates and API keys to automate on event completion.
3.3. Google Forms
• Feature/Setting: Automates form link creation and response collection via Google Forms API; use event IDs for custom tracking.
3.4. SurveyMonkey
• Feature/Setting: Automates survey invitations using SurveyMonkey API’s create_collector and send_email functions post-event.
3.5. Typeform
• Feature/Setting: Automator uses Typeform’s /responses and /webhooks endpoints to automate survey distribution and capture.
3.6. Mailchimp
• Feature/Setting: Automated campaigns triggered via Automation API; segment participant list and automate survey emails.
3.7. HubSpot
• Feature/Setting: Automates feedback sequences using HubSpot Workflows and Forms API; schedules follow-up automation.
3.8. Microsoft Power Automate
• Feature/Setting: Automates multi-platform survey dispatch via Power Automate's Flow and Forms connectors.
3.9. Zoho Survey
• Feature/Setting: Automator triggers survey emails using Zoho Survey API; integrate with event completion webhook.
3.10. Airtable
• Feature/Setting: Automatedly generates participant lists and survey status tracking via Airtable Automations and Forms.
3.11. Slack
• Feature/Setting: Automator posts feedback survey links to relevant Slack channels using Slack API chat.postMessage post-class.
3.12. Discord
• Feature/Setting: Automates DM or channel survey prompts via Discord bot API after event end.
3.13. Salesforce
• Feature/Setting: Automatedly sends feedback forms using Process Builder and Salesforce Survey API upon event record changes.
3.14. Eventbrite
• Feature/Setting: Automator triggers post-event surveys via Eventbrite Webhook and Email API configuration.
3.15. ActiveCampaign
• Feature/Setting: Automates email delivery of feedback via ActiveCampaign Automation Workflow and API calls.
3.16. Constant Contact
• Feature/Setting: Automatedly sends personalized feedback requests using Constant Contact’s Email API on membership lists.
3.17. Pipedrive
• Feature/Setting: Automator pushes post-event tasks and survey forms using Pipedrive API and Workflow Automation.
3.18. Intercom
• Feature/Setting: Automated in-app or email survey distribution via Intercom Messages and API post-interaction.
3.19. Monday.com
• Feature/Setting: Automation recipes trigger survey sending and response tracking inside Monday.com.
3.20. Calendly
• Feature/Setting: Automatedly triggers post-meeting/class survey emails using Calendly Webhooks and Integrations API.
Benefits
4.2. Automating feedback flow enables timely insights, leading to faster club improvements.
4.3. Automated analysis tools accelerate identification of trends, complaints, and opportunities.
4.4. Enhances participant engagement through immediate, reliable, and automated post-event communication.
4.5. Automation increases response rates and gathers higher-quality, actionable feedback for club management.