Skip to content

HomeAutomatic transmission of critical alerts to physician mobilesClinical Documentation and ReportingAutomatic transmission of critical alerts to physician mobiles

Automatic transmission of critical alerts to physician mobiles

Purpose

1.1. Automate the real-time transmission of critical clinical alerts (lab results, infection risks, emergent notifications) to infectious disease physician mobiles.
1.2. Automates reduction of manual communication delays to ensure prompt interventions and optimized patient outcomes.
1.3. Automator supports automated clinical workflow by notifying physicians of urgent cases, infection control breaches, or required immediate actions by automating data pipelines from EHR/LIS to messaging endpoints.
1.4. Automating compliance with regulatory mandates for timely physician notification in infectious disease cases.

Trigger Conditions

2.1. Automatedly trigger on specific critical result entry or thresholds (e.g., positive blood cultures, high pathogen loads, notifiable disease detected).
2.2. Automatable triggers from escalation flags, time-to-review deadlines, or infection control event logic.
2.3. Automated notification when provider assignment or on-call status matches alert routing criteria.

Platform Variants


3.1. Twilio SMS
- Feature/Setting: SMS API, configure webhook to automatedly send texts to on-call physicians upon critical result event.
- Sample Config: Use `POST /2010-04-01/Accounts/{AccountSid}/Messages.json` with to/from and alert text.

3.2. SendGrid
- Feature/Setting: Transactional email API, automates alert emails to physician inboxes.
- Sample Config: `/mail/send` endpoint with dynamic template for alert.

3.3. Microsoft Teams
- Feature/Setting: Incoming Webhook, configure channel to automatedly push embedded alerts.
- Sample Config: POST alert JSON to Webhook URL.

3.4. Slack
- Feature/Setting: Slack Incoming Webhooks, automator posts direct message to physician.
- Sample Config: POST alert JSON to webhook endpoint with `@user` tagging.

3.5. PagerDuty
- Feature/Setting: Events API v2, automates incident trigger for real-time alert escalation.
- Sample Config: POST to `/v2/enqueue` with custom payload.

3.6. Pushover
- Feature/Setting: REST API for automated mobile push notification.
- Sample Config: POST with user and message token.

3.7. WhatsApp Business API
- Feature/Setting: Automated alert message via `messages` endpoint.
- Sample Config: POST with alert payload to `/v1/messages`.

3.8. Signal API (Unofficial)
- Feature/Setting: Automatedly push critical message to physician's Signal app using CLI/send API.
- Sample Config: Execute message send with sender, recipient, and message.

3.9. Firebase Cloud Messaging
- Feature/Setting: Automates mobile push notifications on critical events.
- Sample Config: POST alert title/body to `/fcm/send`.

3.10. Microsoft Outlook 365
- Feature/Setting: Automated email alert via Graph API.
- Sample Config: POST `sendMail` to `/me/sendMail` endpoint.

3.11. Cisco Webex
- Feature/Setting: Webex Bots API, automated message to physicians.
- Sample Config: POST to `/v1/messages` with alert details.

3.12. RapidAPI (SMS Provider Aggregator)
- Feature/Setting: Select automatable SMS/alert provider via unified API; switch endpoints as required.
- Sample Config: Use `/sms/send` endpoint.

3.13. Amazon SNS
- Feature/Setting: Automated notification topic publishing.
- Sample Config: Publish to `TopicArn` with message body.

3.14. Google Chat
- Feature/Setting: Automated message via Google Chat Webhook.
- Sample Config: POST alert payload to webhook URL.

3.15. Mattermost
- Feature/Setting: Outgoing webhook or bot for channel/mobile DM alert.
- Sample Config: POST automated JSON alert to bot webhook.

3.16. Telegram Bot API
- Feature/Setting: Automated physician alert via `sendMessage`.
- Sample Config: POST to `/bot{token}/sendMessage` with chat_id and alert text.

3.17. HipChat (Cloud/Server)
- Feature/Setting: Room message API for automating direct push notifications.
- Sample Config: Send alert with `/v2/room/{room_id}/notification`.

3.18. Everbridge
- Feature/Setting: Critical alert notification API; automates SMS/call/app push.
- Sample Config: POST to `/rest/incident` endpoint.

3.19. Zendesk
- Feature/Setting: Ticket trigger for critical result, automates notification to assigned agent with alert details.
- Sample Config: POST to `/api/v2/tickets` with alert subject/body.

3.20. Documo
- Feature/Setting: Automated messaging API for fax-to-mobile alerts.
- Sample Config: POST to `/api/v1/sms/send`.

3.21. Vonage (Nexmo)
- Feature/Setting: SMS API automates synchronous mobile delivery of clinical alerts.
- Sample Config: POST to `/sms/json` with alert payload.

3.22. ClickSend
- Feature/Setting: REST API for automated SMS, voice, or email alert.
- Sample Config: POST alert message to `/v3/sms/send`.

Benefits

4.1. Automates timely critical result escalation, mitigating life-or-death delays in infectious disease response.
4.2. Automated, auditable workflow reduces manual tracking and administrative burden.
4.3. Automating real-time physician engagement improves adherence to infection control standards.
4.4. Automated alert routing enhances care continuity across rotating or off-site physicians.
4.5. Automation increases scalability, reliability, and consistency of urgent alert management.
4.6. Compliance with hospital, state, and federal reporting timelines is automatedly supported.

Leave a Reply

Your email address will not be published. Required fields are marked *