Purpose
1.2. Automatedly recover potentially lost sales in wholesale & retail distribution.
1.3. Personalize outreach to encourage abandoned cart completion and automatable engagement.
1.4. Automate segmentation by cart content, customer value, or time since abandonment for optimized follow-up.
1.5. Provide automated analytics to measure recovery rates and refine abandoned cart email automation strategies.
Trigger Conditions
2.2. Automation occurs if user is logged in or has entered an email at any point.
2.3. Triggered automatically by lack of checkout event after cart update.
2.4. Trigger can be set for repeated reminders (e.g., 2nd/3rd day of abandonment).
Platform Variants
3.1. Shopify
• Feature/Setting: Automated abandoned checkout emails (Settings > Checkout > Abandoned checkouts); configure email template and timing.
3.2. Magento
• Feature/Setting: Cart Abandonment Rules (Admin > Marketing > Communications); create automation rules for sending emails post-abandonment.
3.3. WooCommerce
• Feature/Setting: Automate via extensions like AutomateWoo or WooCommerce Cart Abandonment Recovery; set up workflows to send automated emails after X hours.
3.4. Klaviyo
• Feature/Setting: Automation > Flows > Abandoned Cart Flow; configure trigger and email series, customize split based on cart items.
3.5. Mailchimp
• Feature/Setting: Customer Journeys; automate abandoned cart emails by connecting e-commerce store and utilizing Cart Abandonment trigger.
3.6. ActiveCampaign
• Feature/Setting: Automations > Start Trigger > Abandons Cart; configure automated actions and email sequences.
3.7. HubSpot
• Feature/Setting: Workflows > Create workflow > Abandoned Cart Recovery; set contact enrollment and automated messaging.
3.8. Salesforce Commerce Cloud
• Feature/Setting: Journey Builder > Cart Abandonment Automation; design automatable engagement flows for recovery.
3.9. Omnisend
• Feature/Setting: Automation > Workflows > Abandoned Cart; build automated workflows for reminders via email/SMS.
3.10. SendGrid
• Feature/Setting: Automation > Abandoned Cart Trigger; configure automated transactional templates and scheduling.
3.11. Twilio
• Feature/Setting: Twilio Studio > Abandonment SMS/WhatsApp Automation; set trigger and automate reminder messages.
3.12. Brevo (formerly Sendinblue)
• Feature/Setting: Automation > Create Workflow > E-commerce event (cart abandoned); configure message and timing.
3.13. Drip
• Feature/Setting: Workflows > Abandonment Automation; automate multi-step recovery campaigns by behavior.
3.14. Zapier
• Feature/Setting: Abandoned Cart Triggers (E-commerce App > New Abandoned Cart); automate multi-app notification or email workflows.
3.15. Google Ads
• Feature/Setting: Dynamic Remarketing; automate targeting of users who abandoned carts with tailored display ads.
3.16. Facebook Ads
• Feature/Setting: Facebook Pixel + Custom Audiences; automate sequential ad targeting for cart abandoners.
3.17. Intercom
• Feature/Setting: Custom Bots > Cart Abandonment Automation; trigger automated email/chat follow-up.
3.18. Moosend
• Feature/Setting: Automation > Abandoned Cart Recipe; customize sending interval and cart recovery sequence.
3.19. Freshsales
• Feature/Setting: Workflow Automations > Abandonment Sequence; automate lead nurturing for incomplete cart activity.
3.20. Oracle Responsys
• Feature/Setting: Program > Cart Abandonment Automation; define rules-based audience and automated communications.
3.21. Remarkety
• Feature/Setting: Automation > Abandoned Cart Emails; configure trigger delay and recovery incentives.
3.22. Sailthru
• Feature/Setting: Lifecycle Optimizer > Abandonment Flows; automate multi-step email/SMS follow-up.
Benefits
4.2. Automation reduces manual follow-up workload for sales teams.
4.3. Enables automatable personalization of communications, improving customer engagement.
4.4. Analytics from automated flows guide continuous improvement, increasing abandonment conversion rates.
4.5. Easily automates A/B testing for message timing, content, and incentives.
4.6. Scales up outreach automatically as business grows, maintaining follow-up efficiency.
4.7. Integrates with CRM and inventory systems for fully automated abandoned cart management.
4.8. Reduced cart abandonment ensures better inventory turnover with automated reminders.