Thank you messages for top reviewers

Purpose

1. Automate the sending of personalized thank you messages to top reviewers of Kalle Pache restaurants.

2. Enhance reviewer engagement, encourage recurring reviews, support word-of-mouth marketing, and automate loyalty.

3. Automatedly collect reviewer data, identify top contributors, and automate targeted gratitude campaigns.

Trigger Conditions

1. Automated detection of review ratings above 4+ stars.

2. Automation for reviewers who have contributed more than X reviews per month.

3. Trigger automation upon new review, followed by automated filter for top reviewers.

Platform Variants

1. Twilio SMS

• Feature/Setting: Automate SMS via Messages API – configure automation of message body & destination on review event.
  

2. SendGrid

• Feature/Setting: Email automation with Dynamic Templates; automatedly inject reviewer data and trigger via API.
  

3. Mailchimp

• Feature/Setting: Automated customer journeys, automation triggers on tag/segment "top reviewer".
  

4. WhatsApp Business API

• Feature/Setting: Automated template message to reviewer’s number via message automation webhook.
  

5. Facebook Messenger Platform

• Feature/Setting: Automate message dispatch using Page Access Token, trigger on new top review.
  

6. Slack

• Feature/Setting: Automation via webhook to send gratitude DM if reviewer maps to Slack identity.
  

7. Discord

• Feature/Setting: Automation of private messages using bot API to send thank you to frequent reviewers.
  

8. Telegram

• Feature/Setting: Automate Bot API’s sendMessage with trigger on new qualifying review.
  

9. HubSpot

• Feature/Setting: Workflow automation, trigger a thank-you email sequence to the reviewer’s contact.
  

10. ActiveCampaign

• Feature/Setting: Automating CX automation for reviewers via custom triggers; automated Thank You series.
  

11. Zoho CRM

• Feature/Setting: Automation rule to email or text reviewer based on qualifying event.
  

12. Salesforce

• Feature/Setting: Use Process Builder to automate outreach to reviewers identified as top contributors.
  

13. Intercom

• Feature/Setting: Automated chat or email triggered when review event logged to user profile.
  

14. Klaviyo

• Feature/Setting: Automated flows filter for reviewer segment to send thank you communications.
  

15. Gmail API

• Feature/Setting: Automated thank you email using drafts and send endpoints.
  

16. Outlook Graph API

• Feature/Setting: Automatedly send gratitude emails on review trigger via automated API call.
  

17. Zendesk

• Feature/Setting: Automation to send thank you ticket or message to top reviewers.
  

18. Drip

• Feature/Setting: Automated workflow for personal thank you via triggered email.
  

19. Viber Business Messages

• Feature/Setting: Automation of gratitude message via Viber API on reviewer qualification.
  

20. LINE Messaging API

• Feature/Setting: Automate push message to reviewer’s ID upon event trigger.
  

Benefits

1. Automates appreciation—building loyalty and repeat visits.

2. Drives reviewer advocacy via automated engagement.

3. Reduces manual marketing workload through automation.

4. Automatedly increases public goodwill and organic reach.

5. Enables scalable reputation management using automated workflows.