Booking, Scheduling, and PaymentsPurpose
1.2. Automate customer journey: from browsing kennel offerings, real-time availability checks, package comparison, selection, to digital payments and confirmation notifications.
1.3. Centralize service package management for staff, automate inventory, reservation blocks, and post-booking workflows.
1.4. Reduce staff input and errors, automate data capture, booking logs, and post-purchase communication for kennel service packages.
Trigger Conditions
2.2. Inbound inquiry via phone, social media, or messaging app triggers auto-response workflow.
2.3. Returning customer logs in and requests to book or modify kennel service.
2.4. Payment initiation or completion event triggers next workflow (confirmation, upsell, feedback).
Platform Variants
3.1. Shopify
• Feature/Setting: Use ‘Shopify Checkout API’ and ‘Product Variant Selector’ to automate package selection and payments.
• Sample: Configure checkout.liquid with dynamic booking fields.
3.2. Square
• Feature/Setting: ‘Bookings API’ automates real-time service availability checks and payments.
• Sample: Enable Package Booking in Square Online settings.
3.3. Stripe
• Feature/Setting: ‘Payment Links API’ and ‘Checkout API’ for automated package payments and custom confirmation pages.
• Sample: Automate webhook for successful payment trigger.
3.4. Calendly
• Feature/Setting: ‘Event Types’ automate selection of service package with add-on questions for pet details.
• Sample: Configure event workflows to trigger confirmation email.
3.5. Google Calendar
• Feature/Setting: ‘Calendar API’ to automate kennel slot reservation and prevent double-booking.
• Sample: Setup event creation automation upon form submission.
3.6. Airtable
• Feature/Setting: ‘Automations’ and ‘Forms’ automate data entry for bookings and update inventory tables.
• Sample: Automate status change to “Booked” when package selected.
3.7. Zapier
• Feature/Setting: Multi-step Zaps automate end-to-end flows between booking, payment, notification, and CRM.
• Sample: Trigger notification when new booking row appears.
3.8. HubSpot
• Feature/Setting: ‘Workflows’ automate CRM entry and post-booking customer journey emails.
• Sample: Add booking pipeline stage and trigger feedback flow.
3.9. Mailchimp
• Feature/Setting: Automated Journeys send confirmation, pre-arrival info, and upsell emails on booking event.
• Sample: Setup custom event-based automation.
3.10. Twilio SMS
• Feature/Setting: ‘Programmable SMS API’ automates confirmation texts and reminders to customers.
• Sample: Trigger SMS send with booking confirmation code.
3.11. WhatsApp Business API
• Feature/Setting: Automates 1-on-1 booking confirmations and answers to package queries.
• Sample: Configure automation for quick replies upon package booking.
3.12. DocuSign
• Feature/Setting: ‘eSignature API’ automates waivers and policy agreements post-package booking.
• Sample: Send automated document for digital signature.
3.13. Slack
• Feature/Setting: Workflow Builder automates internal alerts on bookings and cancellations.
• Sample: Trigger channel message for new booking.
3.14. Trello
• Feature/Setting: Automation rules move cards when bookings confirmed, automating team task assignment.
• Sample: Card moved to “Scheduled” on booking.
3.15. Google Forms
• Feature/Setting: Automate lead capture and bridge to backend booking databases.
• Sample: Form responses trigger script to reserve slot.
3.16. Salesforce
• Feature/Setting: Automation tools streamline new kennel service sales and prompt automated follow-ups.
• Sample: Workflow rule for auto-assignment to sales rep.
3.17. QuickBooks
• Feature/Setting: Automate creation of sales receipts and track payments per package booked.
• Sample: Connect payment API to auto-invoice.
3.18. Zoho CRM
• Feature/Setting: Automate customer segmentation and booking pipeline movement.
• Sample: Workflow on record update.
3.19. Booking.com
• Feature/Setting: Channel Manager API automates updating of available service packages and instant confirmation.
• Sample: Autoupdate inventory when booking confirmed.
3.20. Facebook Messenger
• Feature/Setting: Use Messenger Bots to automate Q&A and direct customers to auto-filled package bookings.
• Sample: Automated reply with package link on inquiry keyword.
Benefits
4.2. Automatedly ensures real-time availability, eliminating overbookings.
4.3. Automates communications—confirmation, reminders, policy delivery—to elevate customer experience.
4.4. Automator centralizes admin work, automates reporting, and increases process reliability.
4.5. Automation reduces human error, automates compliance (waivers, agreements), and saves staff time.