Purpose
1.2. Ensure kickboxing school operations remain transparent, minimize confusion, and automate timely communications by leveraging digital communication tools and automatable workflows.
1.3. Automated notifications can be customized by audience (students, staff, parents), automate logging for compliance, and prompt rescheduling or follow-up where necessary.
Trigger Conditions
2.2. Facility availability system registers an outage or maintenance window.
2.3. Automated low attendance threshold is met before cut-off time.
2.4. Manual admin trigger for unforeseen situations.
Platform Variants
• Feature/Setting: Configure SMS API to automate sending text notifications; input event (cancellation) and student phone number; example: twilio.messages.create({to, from, body}).
3.2. SendGrid
• Feature/Setting: Use transactional email API to automate email alerts; set template with dynamic insert for class, date, and cancellation reason.
3.3. Slack
• Feature/Setting: Automate message posting to dedicated class channels via Slack API chat.postMessage endpoint; alert staff and instructors in real-time.
3.4. Discord
• Feature/Setting: Automate direct messages or server channels using Discord Webhook URL; send class cancellation message with relevant metadata.
3.5. WhatsApp Business API
• Feature/Setting: Use WhatsApp Business API to automate group or individual notifications; call /messages endpoint with custom payload.
3.6. Microsoft Teams
• Feature/Setting: Configure Teams connector to automate a message to a team channel; leverage Teams API with webhook for automating notification.
3.7. Google Calendar
• Feature/Setting: Automate event cancellation by updating or deleting the event via Calendar API; trigger email to invitees.
3.8. Zoom
• Feature/Setting: Automate Zoom meeting cancellation using Meetings API delete endpoint; automated email sent to registered participants.
3.9. Mailchimp
• Feature/Setting: Use Campaign API to automate targeted cancellation emails to tagged student segments.
3.10. ActiveCampaign
• Feature/Setting: Trigger automation workflow to send email/SMS through built-in campaign builder on cancellation event.
3.11. Salesforce Marketing Cloud
• Feature/Setting: Automate Journey Builder for class segments; triggers SMS, email, or in-app message.
3.12. HubSpot
• Feature/Setting: Use workflows to automate cancellation email or SMS to contacts enrolled in "kickboxing class" list.
3.13. Zendesk
• Feature/Setting: Automate ticket generation for canceled session inquiries using support triggers with notification email.
3.14. Gmail
• Feature/Setting: Automate sending personalized email using Gmail API and mail merge on cancellation event.
3.15. Google Chat
• Feature/Setting: Automate bot message or direct message using Google Chat API on cancellation input.
3.16. Facebook Messenger
• Feature/Setting: Automate sending broadcast message with Messenger API to subscribed students.
3.17. Telegram
• Feature/Setting: Automate cancellation alerts using Telegram Bot API sendMessage function to students’ chat IDs.
3.18. Zapier
• Feature/Setting: Set up automations between scheduling apps and email/SMS functionality “Zap”; triggers when cancellation detected.
3.19. Pipedrive
• Feature/Setting: Automate activity for canceled class and custom notifications to related contacts via API.
3.20. Outlook
• Feature/Setting: Automate email notifications to mailing lists using Microsoft Graph API upon class event cancellation.
3.21. Viber
• Feature/Setting: Use Viber API to automate broadcasting cancellation notification to community or individual chats.
3.22. ClickSend
• Feature/Setting: Automate SMS/voice messages for mass notification using ClickSend’s SMS API on cancellation.
3.23. Intercom
• Feature/Setting: Automate in-app or email messages to users tagged for sessions using Intercom API.
3.24. OneSignal
• Feature/Setting: Automate push notifications to subscribed student devices via OneSignal REST API on cancellation event.
3.25. PagerDuty
• Feature/Setting: Use incident trigger to notify staff for urgent cancellations via automated communication.
Benefits
4.2. Automating manual tasks saves time for administrative staff, boosting efficiency.
4.3. Automated multi-channel outreach increases student and staff reach, making communication automatable and consistent.
4.4. Automatedly logs notifications for auditing and future analysis of class schedule disruptions.
4.5. Automation can extend to follow-up on rescheduling, retention, and satisfaction polling, further streamlining kickboxing school operations.