Purpose
1.2. Automates notification, feedback forms, and performance tracking without manual intervention.
1.3. Automated centralization of staff reviews, enabling real-time analysis and streamlined HR decisions.
1.4. Ensures ongoing, automatable collection of employee insights for HR improvement and engagement.
Trigger Conditions
2.2. Monthly or weekly schedule triggers automated performance appraisals.
2.3. Completion of customer order triggers customer-driven staff evaluation requests.
2.4. Scheduled management reviews initiate automated peer assessments.
Platform Variants
3.1. Gmail API
• Feature/Setting: Automated email with embedded feedback form sent after every shift; use users.messages.send.
3.2. Slack
• Feature/Setting: Automate direct messages for feedback via chat.scheduleMessage or chat.postMessage.
3.3. Microsoft Teams
• Feature/Setting: Automated performance surveys via Graph API with /teams/{team-id}/sendActivityNotification.
3.4. Google Sheets
• Feature/Setting: Automate incoming feedback entries via Sheets API (spreadsheets.values.append).
3.5. SurveyMonkey
• Feature/Setting: Automate survey issuance via Create Collector API; collect and aggregate responses via Get Survey Responses.
3.6. Typeform
• Feature/Setting: Automates feedback request via /responses endpoint; trigger reminders via webhooks.
3.7. Twilio SMS
• Feature/Setting: Send automated SMS feedback links using /Messages API after shift completion.
3.8. Zapier
• Feature/Setting: Automate multi-app workflow for feedback collection and follow-up; use Trigger/Action setup.
3.9. Google Forms
• Feature/Setting: Automate distribution and collection via Forms API (create, send, and collect responses).
3.10. BambooHR
• Feature/Setting: Automated performance tracking via /v1/employees/{id}/performance API.
3.11. Workday
• Feature/Setting: Automate review workflows via the Performance Management API endpoints.
3.12. Salesforce
• Feature/Setting: Automates staff records update and manager notifications using Process Builder or Flow.
3.13. HubSpot
• Feature/Setting: Automated workflow to collect and tag feedback in CRM records via Workflows API.
3.14. Zendesk
• Feature/Setting: Automate feedback tickets after customer interaction using Triggers API.
3.15. Notion
• Feature/Setting: Push new feedback as database entries via Notion API (pages.create).
3.16. Trello
• Feature/Setting: Automates performance review cards creation and assignment using /cards endpoint.
3.17. Asana
• Feature/Setting: Automate feedback task creation and tracking via Tasks API.
3.18. Airtable
• Feature/Setting: Automated collection and analysis pipelines via API (create, update, retrieve records).
3.19. Monday.com
• Feature/Setting: Automate HR board updates from feedback using Items API (create_item, change_column_values).
3.20. Freshdesk
• Feature/Setting: Automates creation of performance review tickets post-customer interaction via Tickets API.
3.21. Facebook Workplace
• Feature/Setting: Automate feedback post-prompting with Workplace Graph API for message distribution.
3.22. Discord
• Feature/Setting: Automates staff feedback requests using Webhooks or Bots API (POST /channels/{channel.id}/messages).
4. Benefits
4.2. Structured automation ensures objective and frequent staff performance insights.
4.3. Automating reminders increases completion rates for staff and customer feedback forms.
4.4. Centralized and automatable data flows improve accuracy, HR reporting, and quicker staff support decisions.
4.5. Continuous automated monitoring enables proactive management and staff engagement improvement.
4.6. Automation reduces bias, enhancing the reliability of appraisals and feedback in Koshari restaurant staff management.