Track and aggregate client feedback automatically

Purpose

1.1. Automate the collection, tracking, and aggregation of client feedback across multiple channels for landscape architecture firms, ensuring no valuable input is missed and patterns are automatically identified.
1.2. Automates centralization of all feedback for streamlined review, analysis, and actionable insights, supporting continual improvement in client communication and project delivery.
1.3. Enables an automated workflow to consolidate feedback from emails, surveys, chatbots, social media, review platforms, and project management tools into a unified dashboard.

Trigger Conditions

2.1. Automatedly triggered when new feedback is received via email, web form, survey response, or social message.
2.2. Automation initiates when a client completes a project milestone survey, leaves a review, or submits a comment through a feedback interface.
2.3. Automator runs on scheduled intervals to aggregate feedback from integrated sources.

Platform Variants

3.1. Gmail
• Feature/Setting: Gmail API to automate extraction of feedback emails with label filters; sample: “Feedback” label triggers rollout
3.2. Outlook/Microsoft 365
• Feature/Setting: Automated rules and Office 365 Graph API event triggers on flagged feedback messages
3.3. Typeform
• Feature/Setting: Webhooks automator triggers upon new form submissions; survey results aggregatable via API
3.4. SurveyMonkey
• Feature/Setting: Automated responses gathered and posted via SurveyMonkey Webhooks; API for batch aggregation
3.5. Google Forms
• Feature/Setting: Google Apps Script for automated pushes of form data to Sheets or third-party dashboards
3.6. Zoho Survey
• Feature/Setting: Zoho Survey API to automate periodic feedback extraction
3.7. HubSpot
• Feature/Setting: Feedback submissions via Tickets API and automation workflows to route and aggregate
3.8. Slack
• Feature/Setting: Automate listening for feedback channel messages with Slack Events API
3.9. Microsoft Teams
• Feature/Setting: Automated connector or webhook posts from a dedicated feedback channel
3.10. Zendesk
• Feature/Setting: Trigger automator on new support ticket ratings using Zendesk API Automations
3.11. Intercom
• Feature/Setting: Automatedly fetch new feedback tags and conversation ratings using Intercom API
3.12. Facebook Messenger
• Feature/Setting: Messenger API webhook for automating collection of feedback comments
3.13. Google My Business
• Feature/Setting: Reviews API integration; automates collecting and consolidating new reviews
3.14. Trustpilot
• Feature/Setting: Automate Trustpilot Public API to fetch new automated reviews
3.15. Trello
• Feature/Setting: Butler automation/Power-Ups trigger on new feedback cards, comment aggregation
3.16. Asana
• Feature/Setting: Custom rules and API automator to extract automated feedback custom fields
3.17. Monday.com
• Feature/Setting: Monday API to automate new feedback item retrieval from boards
3.18. Salesforce
• Feature/Setting: Surveys object API and automated flows for feedback capture and aggregation
3.19. Notion
• Feature/Setting: API automates aggregation of feedback database entries
3.20. Airtable
• Feature/Setting: Airtable Automations with Webhooks or API for new submission aggregation
3.21. Mailchimp
• Feature/Setting: Automatedly collect survey and campaign feedback using the Mailchimp API
3.22. Google Sheets
• Feature/Setting: App Script automates aggregation of feedback from integrated sources
3.23. Freshdesk
• Feature/Setting: Automate feedback extraction from tickets and satisfaction surveys with Freshdesk API
3.24. Jira
• Feature/Setting: Webhook-triggered automation for aggregating feedback comments and tags

Benefits

4.1. Automates time-consuming manual feedback tracking, freeing teams for higher-value work.
4.2. Consolidates insights automatedly to identify improvements quicker and foster client satisfaction.
4.3. Enhances communication transparency by automating feedback flows to collaboration spaces.
4.4. Streamlines project QA processes with automated early issue detection.
4.5. Automation reduces missed or delayed responses, improving professional reputation in landscape architecture.