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Automated reminders for upcoming sessions or exams

Purpose

1.1. Automatedly send reminders to students and guardians regarding upcoming tutoring sessions, classes, or exams.
1.2. Automate reduction of no-shows and late attendance by ensuring notifications go out at pre-set intervals.
1.3. Automating personalized communication to improve student engagement and timely preparation.
1.4. Enable learning centers to manage, schedule, and follow up on sessions or tests via multiple channels without manual labor.
1.5. Automator dynamically syncs with the student database and calendar to trigger timely reminders automatically.

Trigger Conditions

2.1. Newly scheduled session or exam entered into the center’s management system.
2.2. Update or rescheduling of an existing session.
2.3. A predetermined time interval before session/exam (e.g., 24/12/2 hours before).
2.4. Student status changes to "confirmed" for the event.
2.5. Automatedly triggered by integration with external booking or management software.

Platform Variants (select platform, configure below features and APIs for automation)

3.1. Twilio SMS
• Feature/Setting: Automate SMS alerts using Programmable Messaging API; configure /Messages endpoint for reminders.
3.2. SendGrid Email
• Feature/Setting: Automate reminder emails with the v3 Mail Send API; automate template and scheduling logic.
3.3. Slack
• Feature/Setting: Automate reminder message to direct messages/channels via chat.postMessage API.
3.4. Microsoft Teams
• Feature/Setting: Automate message automation using Graph API /chats/sendActivityNotification.
3.5. WhatsApp Business API
• Feature/Setting: Automate templated session reminder messages automatedly to WhatsApp contacts.
3.6. Google Calendar
• Feature/Setting: Use Events.watch and automated notifications to send emails/SMS before events.
3.7. Outlook/Office 365
• Feature/Setting: Automate reminder emails with Microsoft Graph API /me/events and /sendMail endpoints.
3.8. Telegram
• Feature/Setting: Automate bot to send reminder messages via sendMessage method to students.
3.9. Discord
• Feature/Setting: Automate channel or DM reminders with Bot user’s sendMessage endpoint.
3.10. HubSpot
• Feature/Setting: Automate workflow triggers and “Send Email” or “Create Task” actions for reminders.
3.11. Salesforce
• Feature/Setting: Automate process builder workflow or Flow to trigger Task and Email Message.
3.12. Zoho CRM
• Feature/Setting: Automate reminders via Zoho CRM workflow rule for “Upcoming Session” field, trigger SMS/email.
3.13. Mailgun
• Feature/Setting: Automate reminder emails using /messages API with scheduled sends.
3.14. ClickSend
• Feature/Setting: Automate SMS and Email reminders with /v3/messages/send endpoint.
3.15. Pipedrive
• Feature/Setting: Automate Activity Reminder with Activities API and email webhook automations.
3.16. ActiveCampaign
• Feature/Setting: Automate reminder campaigns with automation builder and campaign triggers.
3.17. Mailchimp
• Feature/Setting: Automate triggered emails using Automated Email Campaign logic.
3.18. Intercom
• Feature/Setting: Automate message automation using Conversations API for scheduled reminders.
3.19. Viber
• Feature/Setting: Automate bots sending automated reminders using send_message API.
3.20. Facebook Messenger
• Feature/Setting: Automate bots sending reminders automatedly with Send API /messages endpoint.

Benefits

4.1. Automates reduction in missed or late attendance, maximizing session value.
4.2. Automation reduces manual administrative time, lowering operational overhead.
4.3. Ensure automated, timely, and consistent communication through preferred platforms.
4.4. Offers flexibility to expand/remix automatable reminder flows as needs change.
4.5. Facilitates automated, scalable growth for learning centers and improves professional reputation through seamless communications.

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