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Automatic Wi-Fi access provisioning for guests

Purpose

1. Automate the provisioning of secure, unique Wi-Fi access for restaurant guests to enhance convenience, enforce session controls, and capture valuable guest engagement data.

2. Automate Wi-Fi code generation, guest authentication, and timed access expiry for seamless guest experience and network security.

3. Automator delivers personalized welcome messaging and terms of service, collecting feedback and opt-ins for marketing via automated flows.


Trigger Conditions

1. Guest reservation confirmation detected via POS, booking app, or reception system.

2. Guest scans QR code at entry or submits contact info via digital form.

3. Automated trigger from guest check-in on table management/kiosk app.

4. Receipt of SMS/Email request from guest phone.


Platform Variants

1. Cisco Meraki

 • Feature: Splash Page API — Automate custom splash page presentation and voucher generation.

2. Ubiquiti Unifi

 • Feature: Guest Portal API — Automates guest access provisioning flows with user/device limits.

3. Aruba Networks

 • Feature: ClearPass RESTful APIs — Automates guest registration and expiry enforcement.

4. MikroTik

 • Feature: User Manager API — Automates prepaid voucher generation and real-time guest status tracking.

5. Ruckus Cloud Wi-Fi

 • Feature: Guest Access API — Automates Wi-Fi invitations and analytics capture.

6. Huawei iMaster NCE-Campus

 • Feature: Guest Access REST API — Automates dynamic code assignment and policy enforcement.

7. Purple WiFi

 • Feature: Social WiFi API — Automates provisioning via social login and marketing consent capture.

8. Cloud4Wi

 • Feature: Splash Page Flow Composer — Automates voucher delivery via SMS/Email.

9. Extreme Networks

 • Feature: ExtremeCloud API — Automates guest pass creation and policy application.

10. Fortinet FortiWLC

 • Feature: REST API — Automates Wi-Fi voucher management and session reporting.

11. WatchGuard

 • Feature: Guest Wi-Fi API — Automates account and voucher provisioning on guest SSID.

12. HPE IMC

 • Feature: Access Manager API — Automates registration, user approval, and time limited vouchers.

13. Auth0

 • Feature: Universal Login API — Automates guest authentication and identity capture prior to access.

14. Okta

 • Feature: SSO API — Automates guest identity flow with pre-auth checks for marketing opt-in.

15. Twilio

 • Feature: SMS Messaging API — Automates sending access codes to guest mobile.

16. SendGrid

 • Feature: Transactional Email API — Automates delivering Wi-Fi access credentials via email.

17. Zapier

 • Feature: Webhooks Automation — Automates integration between booking, CRM, and Wi-Fi controller APIs.

18. Airtable

 • Feature: REST API — Automates storage and lookup of Wi-Fi usage logs for repeat guests.

19. HubSpot

 • Feature: Forms API — Automates opt-in collection and triggers welcome Wi-Fi campaigns.

20. Google Apps Script

 • Feature: Automated Script Triggers — Automates merging reservation calendar with Wi-Fi provisioning API.

Benefits

1. Automating Wi-Fi code delivery increases guest satisfaction and reduces manual errors.

2. Automated sessions provide enhanced security, preventing unauthorized network use.

3. Automation enables data-driven marketing and engagement via guest access records.

4. Automator reduces staff workload, enabling automated scale and consistent service.

5. Automated Wi-Fi provisioning demonstrates innovation, boosting brand perception.

6. Automatable flows allow for rapid deployment and centralized management across locations.

7. Automating consent capture and feedback supports compliance and customer relationship automation.

8. Automatedly adapting access based on booking status enhances exclusivity and loyalty.

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