Ticketing and Guest ManagementPurpose
1.2. Automates payment acceptance, real-time seat inventory checks, ticket issuance, and receipting, reducing manual reconciliation and human errors.
1.3. Automating refund processing, dynamic ticket pricing, and promo code application directly at payment, optimizing revenue management for live music venues.
1.4. Automation of customer data synchronization between ticketing and payment systems for streamlined guest management and reporting.
Trigger Conditions
2.2. Automates on successful payment confirmation, confirming seat allocation and sending digital tickets.
2.3. Triggered on payment failure to automate sending alerts for retry.
2.4. Automatically triggered on event cancellation for bulk refunds.
2.5. Automates VIP or reserved section purchase events to trigger special workflows (e.g., special notifications or offers).
Platform Variants
3.1. Eventbrite
• Feature: Webhook/API integration — Automate order.completed and order.refunded webhooks.
• Sample: Configure webhook to POST data to payment gateway callback URL.
3.2. Ticketmaster
• Feature: TM API — Automates payment and fulfillment calls after event_purchase event.
• Sample: Use /purchase endpoint linking to payment confirmation webhooks.
3.3. Universe
• Feature: Universe API order event — Automates triggering payment via API and ticket confirmation.
• Sample: Set up webhook on order.created with payment gateway integration.
3.4. See Tickets
• Feature: API integration — Automates ticket sale data push to payment gateway.
• Sample: Connect sale.completed events to the payment processing callback.
3.5. Shopify
• Feature: Shopify Payments API — Automates ticket product purchase and instant payment confirmation.
• Sample: Script payment processing and webhook for ticket fulfillment.
3.6. Brown Paper Tickets
• Feature: Notification URL setup — Automates ticket purchased/fail callbacks to gateways.
• Sample: Set Notification URL to trigger automated payment attempts.
3.7. TicketSpice
• Feature: Webhook for order placements — Automate payment gateway initiation for new orders.
• Sample: Configure POST order creation events to payment gateway API.
3.8. Vendini
• Feature: Order event API — Automatedly notifies payment gateway of new ticket orders.
• Sample: API flow for new order → payment process.
3.9. TicketTailor
• Feature: Webhook integration — Automates triggering Stripe/PayPal on completed booking.
• Sample: Enable webhook to payment confirmation endpoint.
3.10. PayPal
• Feature: Instant Payment Notification (IPN) — Automatedly handles payment success/failure.
• Sample: IPN listener for ticket platform callbacks.
3.11. Stripe
• Feature: Checkout Session API — Automates secure ticket payment and confirmation flows.
• Sample: Use session.completed for ticket issuance.
3.12. Square
• Feature: Payments API — Automate charging for online ticket sales.
• Sample: Automator webhook integration for order.payment.updated.
3.13. Adyen
• Feature: Checkout API — Automates multi-method ticket payments.
• Sample: Use /payments endpoint for immediate confirmation call.
3.14. Authorize.Net
• Feature: Transaction Reporting API — Automates verification of ticket sale payments.
• Sample: Implement API callback for transaction confirmation.
3.15. Worldpay
• Feature: Payment Notification Service — Automate ticket transaction updates.
• Sample: Real-time payment status automation via callback URL.
3.16. Braintree
• Feature: Webhook API — Triggers on transaction_disbursed for ticket platforms.
• Sample: Automate webhook POST to ticket fulfillment API.
3.17. Mollie
• Feature: Payment Status Webhook — Automatedly syncs ticketing on payment completion.
• Sample: Configure webhook URL for order processing.
3.18. Razorpay
• Feature: Payment Link API — Automate issuing and tracking ticket payment status.
• Sample: Listen for payment.success and automate ticket creation.
3.19. WePay
• Feature: Checkout API — Automate payment and ticket confirmation steps.
• Sample: Webhook triggers on checkout_complete.
3.20. Amazon Pay
• Feature: API Notification — Automated instant payment notification for ticketing.
• Sample: Use PaymentAuthorize and IPN APIs for end-to-end automation.
Benefits
4.2. Automates guest admission and ticket issuance, improving user experience.
4.3. Automation minimizes fraud by instantly validating payments before ticket confirmation.
4.4. Automating refunds and cancellations reduces administrative overhead.
4.5. Automator ensures up-to-date financial and guest management dashboards.
4.6. Automation streamlines promotion, promo-code, and VIP access processing.
4.7. Automatable flows enable faster event reporting, real-time sales analytics, and reconciliations.