Purpose
1.2. Automates notifications for educational activities, workshops, community events, and guided tours.
1.3. Enables automated scheduling, customization, and tracking of attendee responses across multiple digital channels.
1.4. Automator orchestrates reminders for both staff-driven events and self-registration activities.
1.5. Automation streamlines follow-up and increases program participation via digital touchpoints.
Trigger Conditions
2.2. Pre-set time intervals before event (e.g., 48 hrs, 24 hrs, 1 hr).
2.3. Change in event schedule triggers automated update reminders.
2.4. Attendee confirmation or RSVP status updates.
2.5. Bulk import of attendee data initiates reminder automation.
Platform Variants
- Feature/Setting: Automated SMS reminders, configure via Messaging API, set: From, To, Body, NotifyAt = event time – X hours.
3.2. SendGrid
- Feature/Setting: Automated email reminders, use Mail Send API, configure dynamic templates, scheduled send time.
3.3. Mailchimp
- Feature/Setting: Automate reminder emails, trigger via Audience event, configure automation workflow, input custom merge tags for event data.
3.4. Slack
- Feature/Setting: Automated channel or DM reminders to staff/volunteers, use Reminders API, Set schedule, recipient, message body.
3.5. Google Calendar
- Feature/Setting: Automated event invites with reminders, use Calendar API to insert events and set notifications.
3.6. Microsoft Outlook/Exchange
- Feature/Setting: Automates calendar invites, configure via Graph API, add event attendees, reminders, and updates.
3.7. WhatsApp Business API
- Feature/Setting: Automated WhatsApp notification, configure Send Message endpoint with template, recipient number, and parameters.
3.8. Facebook Messenger API
- Feature/Setting: Send automated messages/reminders to subscribers, use Send API, payload includes event info, time, and RSVP button.
3.9. Discord
- Feature/Setting: Bot automates DM reminders to users, configure with channel message and scheduled task integration.
3.10. HubSpot
- Feature/Setting: Automate event workflows, trigger based on deal/ticket record, send sequence emails or SMS via integrations.
3.11. Salesforce
- Feature/Setting: Automate process builder/Flow to send emails/SMS, triggers on contact registration and event record.
3.12. Pipedrive
- Feature/Setting: Automate activity reminders using Workflow Automation, trigger based on registration stage changes.
3.13. ActiveCampaign
- Feature/Setting: Automate email/SMS sequences, trigger automation based on form submission or added to list.
3.14. Zoom
- Feature/Setting: Automated meeting reminders via Zoom API, send registrant reminder emails, configure via Meeting API reminder section.
3.15. Eventbrite
- Feature/Setting: Automates reminder emails to attendees using Event Notification API, configure event ID, timing, and message content.
3.16. Calendly
- Feature/Setting: Automated scheduling confirmation/reminders, use Webhook for booking, email/SMS reminders triggered pre-event.
3.17. Zapier
- Feature/Setting: Automate multi-platform reminder workflows, configure as a trigger (form submission) and action (send reminder via chosen channel).
3.18. Airtable
- Feature/Setting: Automate custom reminder templates, trigger automation on record update/new record for attendee.
3.19. Telegram Bot API
- Feature/Setting: Automate direct attendee reminders, configure via sendMessage function, parse chat_id and text content.
3.20. Shopify (Events App)
- Feature/Setting: Automate customer event reminders using Email/SMS integration, configure per event within app’s dashboard.
Benefits
4.2. Automating multi-channel communications increases attendee engagement and program visibility.
4.3. Triggered workflows enable museum staff to focus on value-added tasks, not repetitive outreach.
4.4. Automated tracking and analytics inform future outreach and educational program planning.
4.5. Automator ensures consistency, reduces human error, and delivers timely reminders across platforms.