Compliance, Security & Risk ManagementPurpose
1.2 Ensure automatable monitoring for transactions exceeding policy thresholds or matching suspicious patterns, providing granular audit trails for regulatory review.
1.3 Automate escalation of flagged events to compliance officers and internal security for rapid intervention and documentation.
1.4 Enable automated integration with 3rd-party systems to centralize suspicious activity reporting and customer due diligence workflows.
Trigger Conditions
2.2 Suspicious activity: frequency, volume, or pattern matching high-risk behaviors (e.g., bulk consecutive purchases, structured amounts, or flagged customer profiles).
2.3 Denied or incomplete Know Your Customer (KYC) verifications tied to a transaction.
2.4 Multiple failed payment or validation attempts in a short period, automatically flagged.
Platform Variants
• Feature/Setting: Automated alert SMS; set up SMS Notifications API to trigger on purchase event; sample: POST /Messages with dynamic “body” and “to” fields from workflow variables.
3.2 SendGrid
• Feature/Setting: Automate email alerts to compliance inbox; configure “Mail Send” API with dynamic subject/body from transaction data.
3.3 Slack
• Feature/Setting: Automated channel/message notifications using “chat.postMessage” API with purchase and customer context.
3.4 Microsoft Teams
• Feature/Setting: Automate notifications via “Create Channel Message” with adaptive card summary of flagged purchase.
3.5 PagerDuty
• Feature/Setting: Automator triggers “Create Incident” API for events exceeding thresholds; configures escalation policy.
3.6 Jira Service Management
• Feature/Setting: Automatically creates Compliance issue/ticket using “Create Issue” API with attached transaction logs.
3.7 Salesforce
• Feature/Setting: Updates or creates automated “Case” with suspicious purchase data via “REST API Case Insert.”
3.8 Google Sheets
• Feature/Setting: Automatedly appends event row using “Append Values” API on suspicious sales detected.
3.9 Airtable
• Feature/Setting: Automates adding flagged transaction with “Create Record” API in compliance table.
3.10 AWS SNS
• Feature/Setting: Publishes a notification to compliance topic using automated alert JSON payload.
3.11 Office 365 Outlook
• Feature/Setting: Automates sending warning mail to security using “Send Mail” Graph API call.
3.12 ServiceNow
• Feature/Setting: Automatically creates incident record using “Table API” on flagged event.
3.13 Zendesk
• Feature/Setting: Opens automated support/compliance ticket with JSON body via “Create Ticket” API.
3.14 HubSpot
• Feature/Setting: Automates adding note/task to customer profile with “Engagements API.”
3.15 Zoho CRM
• Feature/Setting: Automates case logging in CRM using “Insert Record” API in Cases module.
3.16 Notion
• Feature/Setting: Adds page/entry with suspicious purchase details via API integration.
3.17 Trello
• Feature/Setting: Automator creates card in compliance board using “Create Card” API with purchase context.
3.18 Monday.com
• Feature/Setting: Automates issue item creation on security board using “Create Item” API when trigger fires.
3.19 Discord
• Feature/Setting: Automatedly posts alert to staff channel using “Create Message” webhook.
3.20 Webex Teams
• Feature/Setting: Sends automated message to security space using “Create Message” REST API.
3.21 Splunk
• Feature/Setting: Indexes flagged activity via “HTTP Event Collector” for further automated analysis.
3.22 Google Chat
• Feature/Setting: Sends an automated message/card to predefined room via “Messages API.”
Benefits
4.2 Automated documentation and audit trails support regulatory requirements and reduce manual reporting risk.
4.3 Automation minimizes missed alerts due to human error, supporting continuous monitoring.
4.4 Automated escalation segments events by risk, allowing teams to prioritizedly respond.
4.5 Consistent, audit-ready records through automation improve transparency and trust with regulators.