Purpose
1. Automate key/locker assignment and deliver automated access instructions to luggage storage clients, minimizing manual handling, errors, and delays.
2. Automates internal workflows for real-time allocation of available lockers/keys upon reservation or guest arrival.
3. Automatedly sends unique access codes, key pickup points, or digital key details directly via email/SMS/WhatsApp.
4. Automating logging of each assignment for auditing, support, and security purposes.
5. Automation for revoking or re-assigning keys/lockers post check-out or cancellation.
Trigger Conditions
1. New reservation submitted through online booking form/website.
2. Guest check-in detected at physical kiosk or via mobile app.
3. Payment confirmation event from payment gateway.
4. Manual request from front desk system for urgent assignment.
5. Scheduled locker/key rotation or cleaning cycle triggers automated re-assignment.
Platform Variants
1. Twilio SMS
- Feature/Setting: Automate sending keycode or locker info via "Messages API".
- Sample: Set template with variables for assignment and trigger on booking confirmation.
2. SendGrid
- Feature/Setting: Automates dispatching access instructions via "Transactional Templates" API.
- Sample: Configure auto-send on reservation confirmation webhook.
3. Google Sheets
- Feature/Setting: Automate logging and updating locker/key status using "Append" and "Update Row" APIs.
- Sample: Automatedly update assigned status per guest in real time.
4. Slack
- Feature/Setting: Sends automated notifications to staff via "Incoming Webhooks" about new assignments.
- Sample: Push message when locker is assigned or freed.
5. Gmail
- Feature/Setting: Automates sending personalized instructions using "Send Mail" trigger.
- Sample: Trigger on form submission linked with automated assignment data.
6. Zendesk
- Feature/Setting: Creates automated support ticket on failed access attempt detected by IoT lock API.
- Sample: Configure automation to escalate repeated failures.
7. Dropbox
- Feature/Setting: Saves automated logs of assignment actions for compliance using "File Upload" API.
- Sample: Automate export of daily logs from core system.
8. Airtable
- Feature/Setting: Automates locker availability and assignment tracking through "Update Record" automation.
- Sample: Locker status gets automatically updated per event.
9. Microsoft Teams
- Feature/Setting: Automates team alerts when maintenance intervention is required via "Automated Channel Messages".
- Sample: Trigger on low locker availability signal.
10. Mailgun
- Feature/Setting: Automates sending bulk access emails during high-volume events using "Messages API".
- Sample: Dynamic batch instructions sent upon festival bookings.
11. Salesforce
- Feature/Setting: Automatically creates or updates guest assignment records using "Create Record" and "Update Record" actions.
- Sample: Integrated with online booking, automates CRM linkage.
12. HubSpot
- Feature/Setting: Automates post-access follow-up emails via "Workflow Automation".
- Sample: Triggered after check-out or key return event.
13. Zoho CRM
- Feature/Setting: Automates locker/key assignment logging into guest profiles via "Custom Functions".
- Sample: Automatedly captured upon reservation update.
14. WhatsApp Business API
- Feature/Setting: Automated key/access code notification to guests.
- Sample: Trigger by confirmed booking workflow.
15. Google Calendar
- Feature/Setting: Automates staff reminders for manual interventions or rotations using event creation.
- Sample: Schedule routine audit events for locker access.
16. Shopify
- Feature/Setting: Automatedly sends digital locker information upon purchase using "Order Confirmation" notification hooks.
- Sample: Embedded access instructions in email receipt.
17. Okta
- Feature/Setting: Automates single-use or time-limited access permissions to digital lock systems using "User Provisioning" API.
- Sample: Temporary digital key assignment per reservation.
18. DocuSign
- Feature/Setting: Automates digital agreement on access terms, triggered by locker assignment.
- Sample: Automatically requests signature before code is revealed.
19. Smartsheet
- Feature/Setting: Automated tracking and escalation of overdue key returns with "Alerts & Actions".
- Sample: Triggers follow-up starter if keys aren’t returned in time.
20. Zapier
- Feature/Setting: Automates integration and chaining of above tool APIs for end-to-end process.
- Sample: Booking to email, SMS, CRM, and log automation in one flow.
21. Kisi
- Feature/Setting: Automates the assignment and expiry of smart lock credentials via "Credential Management API".
- Sample: Triggered from reservation confirmation event webhook.
Benefits
1. Automates away all repetitive tasks, saving staff time and reducing human errors.
2. Delivers secured, automated access to guests for rapid self-service entry.
3. Produces automated logs for compliance, audit, and tracking.
4. Accelerates turnaround, automating locker/key prep and cleaning intervals.
5. Improves guest experience and automates escalations for exceptions or support needs.
6. Enables automatable cross-platform integration—SMS, email, CRM, IoT, and more—maximizing operational efficiency.