Automated prayer request response and tracking

Purpose

1.1. Automate reception, acknowledgment, follow-up, and reporting of prayer requests from congregation members and the public.
1.2. Automates capturing prayer requests submitted via web forms, SMS, email, social media, paper forms (manually digitized), and mobile apps.
1.3. Initiates automated response workflows confirming receipt, assigning pastoral care follow-up, and tracking resolutions or updates to requests.
1.4. Enables automation of notifications for prayer teams, ministers, or volunteers to act on specific requests and status changes.
1.5. Automates reporting and dashboarding for clergy, illustrating trends and fulfilled requests for transparency and outreach tracking.

Trigger Conditions

2.1. New prayer request submitted via any digital channel (web, app, SMS, email, social media message).
2.2. Manual entry of paper-submitted requests into database or tool.
2.3. Status change on any prayer request (e.g., new, in progress, resolved).
2.4. Scheduled reporting period (e.g., weekly digest of prayer requests).

Platform Variants

3.1. Twilio SMS
3.1.1. Feature/Setting: Receive SMS trigger; configure Twilio webhook to POST to automator endpoint upon inbound message.
3.2. SendGrid
3.2.1. Feature/Setting: Inbound Parse Webhook; automate email parsing for subject “prayer request” directing payload into automator.
3.3. Gmail API
3.3.1. Feature/Setting: Gmail “watch” on label; automates Google Cloud Pub/Sub notifications for new matching emails.
3.4. Microsoft Outlook 365
3.4.1. Feature/Setting: Automated rule for incoming emails with “prayer request”; trigger Power Automate webhook for further processing.
3.5. Typeform
3.5.1. Feature/Setting: Webhook automation on new form submission; direct data payload to automator endpoint.
3.6. Google Forms
3.6.1. Feature/Setting: App Script trigger on form submit; automates HTTP POST to workflow engine.
3.7. Facebook Messenger
3.7.1. Feature/Setting: Messenger webhook; automate parsing of “prayer” keywords via API and forward to automator.
3.8. WhatsApp Business API
3.8.1. Feature/Setting: Inbound message webhook; automates collection and forwarding of requests for processing.
3.9. Slack
3.9.1. Feature/Setting: Automate slash command or channel message listener; trigger automator workflow upon recognized format.
3.10. Discord
3.10.1. Feature/Setting: Bot message event listener automates forwarding prayer request content.
3.11. Google Sheets
3.11.1. Feature/Setting: New row append event; automator watches sheet for new prayer requests input.
3.12. Zoho Creator
3.12.1. Feature/Setting: Form submission API automation; triggers flow on new digital entry.
3.13. Salesforce
3.13.1. Feature/Setting: Workflow rule on custom “Prayer Request” object creation; automates notifications and tracking.
3.14. HubSpot
3.14.1. Feature/Setting: Workflow on form submission tagged “prayer”; automates ticket creation for pastoral staff.
3.15. Freshdesk
3.15.1. Feature/Setting: New ticket trigger; automates workflow for categorizing and assigning requests.
3.16. Monday.com
3.16.1. Feature/Setting: Item create automation; new row for prayer request automates assignment and tracking.
3.17. Zoho Desk
3.17.1. Feature/Setting: New ticket rule; automates prayer request categorization workflows.
3.18. Airtable
3.18.1. Feature/Setting: New record automation; on new prayer request entry, automates notifications and follow-ups.
3.19. Mailchimp
3.19.1. Feature/Setting: Audience signup trigger; automates welcome and confirmation emails for prayer chains.
3.20. Google Calendar
3.20.1. Feature/Setting: Automated event creation for scheduled prayer reminders; synchronize with prayer request status updates.
3.21. Trello
3.21.1. Feature/Setting: New card automation for each prayer request; tracks and automates status change notifications.
3.22. Microsoft Teams
3.22.1. Feature/Setting: Incoming webhook channel messaging; automate new request alerts to prayer teams.
3.23. Jotform
3.23.1. Feature/Setting: Webhook on prayer request submission; data routed into automator for follow-up actions.

Benefits

4.1. Automates prompt acknowledgment and clear communication with requestors, increasing community trust.
4.2. Automates internal delegation for care team follow-up, eliminating manual sorting.
4.3. Ensures automated tracking for pastoral reporting, fostering accountability.
4.4. Allows automators to scale prayer intake and response without human bottlenecks.
4.5. Enhances automatable transparency and follow-through, driving higher engagement and satisfaction.