Credit control monitoring and alert automation

Purpose

1.1. Automate credit control processes by monitoring accounts receivable, overdue invoices, and credit limit breaches for machinery parts manufacturers.
1.2. Trigger automated alerts, escalation, and reporting flows across multiple teams to enforce compliance and reduce risk.
1.3. Enable management to act swiftly on credit risks, automate dunning cycles, and improve cash flow reliability.
1.4. Integrate automated alerting via SMS, email, mobile push, chat platforms, and ERP dashboards for complete automation coverage.
1.5. Automatedly generate logs, performance analytics, and audit trails to ensure finance and compliance team oversight.

Trigger Conditions

2.1. Invoice reaches pre-defined overdue days (e.g., 30, 60, 90 days) triggers automated alert.
2.2. Customer balance exceeds approved credit limit triggers automation of warning escalation.
2.3. Payment received and reconciled clears previous automated monitoring and resets dunning cycle.
2.4. Automatedly detect account status changes or failed payment attempts for instant notifications.
2.5. Manual finance team flagging triggers custom automated alert to management channels.

Platform Variants

3.1. SAP ERP
• Feature/Setting: Configure BAPI_ACC_DOCUMENT_RECORD for real-time credit monitoring integration, automate BAPI alerts.
3.2. Microsoft Dynamics 365
• Feature/Setting: Setup Power Automate workflows using “When a record is updated” trigger on Accounts Receivable.
3.3. Oracle NetSuite
• Feature/Setting: Enable SuiteFlow for automating overdue invoice tracking and scripted task alerts.
3.4. QuickBooks Online
• Feature/Setting: Automation via Webhooks or API /v3/company/{companyId}/invoice for overdue status changes.
3.5. Xero
• Feature/Setting: Automate with GET /invoices API and webhook on payment status; trigger email via SendGrid.
3.6. Salesforce
• Feature/Setting: Automate Process Builder on Account’s “Credit Status” field change.
3.7. HubSpot
• Feature/Setting: Use Workflows on custom property ‘Overdue Invoice’, trigger Slack or email alerts.
3.8. Twilio SMS
• Feature/Setting: Automate SMS using Programmable Messaging API /2010-04-01/Accounts/{AccountSid}/Messages.json.
3.9. SendGrid
• Feature/Setting: Automate dunning emails via Mail Send API v3/mail/send.
3.10. Slack
• Feature/Setting: Automate channel/personal alerts via chat.postMessage API for overdue accounts.
3.11. Microsoft Teams
• Feature/Setting: Automate notification via Teams Incoming Webhook connector with JSON formatted alert message.
3.12. Google Sheets
• Feature/Setting: Automate data aggregation and alert triggers using Sheets API and Apps Script time triggers.
3.13. Trello
• Feature/Setting: Automate new card creation in “Credit Risk” board for escalation, via /cards API endpoint.
3.14. Jira
• Feature/Setting: Automate issue creation in “Finance” project using REST API POST /rest/api/2/issue.
3.15. Zoho Books
• Feature/Setting: Automate using Webhooks on invoice status change; POST to alerting workflow.
3.16. FreshBooks
• Feature/Setting: Automate overdue invoice handling with GET /invoices and custom event triggers.
3.17. Monday.com
• Feature/Setting: Automate pulse creation when credit limit breached; POST /v2 with relevant board updates.
3.18. Airtable
• Feature/Setting: Automate record update/creation via API when alerting on financial KPI breach.
3.19. Mailchimp
• Feature/Setting: Automate dunning campaign emails using Campaign API, triggered by finance status webhooks.
3.20. Zapier
• Feature/Setting: Chain platform APIs, using multi-step vision – e.g., trigger SMS, email, and task creation combined.

Benefits

4.1. Automates detection and escalation to minimize revenue loss through missed or delayed payments.
4.2. Automated alerting enhances compliance and reduces manual oversight burden.
4.3. Speeds up credit risk response time with instant, rule-based automation flows.
4.4. Enables transparent automated audit trails and accountability.
4.5. Enhances enterprise scalability by automating repetitive credit control processes and actions.