Purpose
1. Automate the assignment of incoming customer orders to designated kitchen stations for Marathi cuisine, ensuring optimized workflow, reduced manual intervention, minimized mistakes, faster meal prep, and enhanced customer satisfaction.
2. Automatedly route orders based on dish type, ingredient requirements, current station workload, and chef specialization, providing real-time updates to kitchen staff and management.
3. Enable automation of communication between digital point-of-sale systems, online ordering platforms, and back-of-house kitchen devices, automating ticket generation, prioritization, and tracking for recreational dining operations in a Marathi restaurant context.
Trigger Conditions
1. New order placed via POS, online, or delivery partner.
2. Order status updated (e.g., payment confirmed).
3. Change detected in kitchen workload or chef availability.
4. Urgent or special requests flagged in order.
Platform Variants
1. Square POS
• Feature/Setting: Webhooks; configure automated order-completed webhook to trigger kitchen assignment workflow.
2. Toast POS
• Feature/Setting: Toast API "Orders" endpoint; automate pull of new orders, push assignments to kitchen display.
3. Clover
• Feature/Setting: Orders API; automation for detecting new item entry, programmed to route tickets by category.
4. Revel Systems
• Feature/Setting: REST API "Order Notification"; automated integration to assign order tickets by menu section.
5. Lightspeed
• Feature/Setting: eCom API; automate extraction of items and routing logic by station via inventory tags.
6. Deliverect
• Feature/Setting: Integration API; automated mapping of online orders to kitchen printers/stations.
7. Uber Eats
• Feature/Setting: Partner API; automated import and programmable assignment logic based on order contents.
8. Swiggy
• Feature/Setting: Order Webhook sink; automate order feed parsing, direct routing to kitchen queue.
9. Zomato
• Feature/Setting: Partner API; automate order intake, scripted to distribute tickets per dish category.
10. Shopify
• Feature/Setting: Orders API; automate incoming order segmentation by product tags for kitchen routing.
11. WooCommerce
• Feature/Setting: Webhook "Order Created"; automating push notification to kitchen station lists.
12. Microsoft Power Automate
• Feature/Setting: Restaurant management connectors; automate rules-based assignment flows.
13. Zapier
• Feature/Setting: Webhook/Post API; automate transfer of order data to backend scripts and kitchen task lists.
14. Oracle MICROS
• Feature/Setting: Simphony API; automate creation of kitchen chit assignments by menu group.
15. Kitchen United
• Feature/Setting: Back-of-house API; automate order load balancing across kitchen sections.
16. Google Sheets
• Feature/Setting: Sheets API; automate inventory/order log updates, conditional formatting for assignment.
17. Slack
• Feature/Setting: Incoming Webhooks; automate posting kitchen station assignments in dedicated channels.
18. Trello
• Feature/Setting: API "Create Card"; automate populating new kitchen task boards with incoming order tickets.
19. Notion
• Feature/Setting: API "Create Page"; automate entry of order assignments in kitchen station databases.
20. Jira
• Feature/Setting: API "Create Issue"; automate opening tasks for special/complex orders by kitchen line.
21. Google Cloud Functions
• Feature/Setting: HTTP Triggers; automate transformation and distribution of order payloads.
22. AWS Lambda
• Feature/Setting: Automated serverless triggers; process new order events and assign to kitchen nodes.
Benefits
1. Automates error-free allocation of orders to kitchen workstations, upscaling speed and efficiency.
2. Automatedly balances kitchen workload, reducing wait times and boosting productivity.
3. Enables automating multi-platform order ingestion, centralizing kitchen operations.
4. Reduces manual ticketing, automating transition from order capture to preparation.
5. Automates status notifications to management and waitstaff, leading to better customer experience.
6. Facilitates data-driven automation, optimizing use of staff skills and kitchen resources.
7. Supports automatable real-time tracking and reporting, empowering continual improvement in service.
Order & Delivery Management