HomeAutomatic sharing of clinic updates or mental health tipsMarketing & Patient Engagement AutomationAutomatic sharing of clinic updates or mental health tips

Automatic sharing of clinic updates or mental health tips

Purpose

1. Automates the delivery of clinic updates or mental health tips to patients and the public, increasing awareness, engagement, and retention.

2. Ensures timely distribution of mental wellness resources, appointment changes, or health advisories via multi-channel automated communication.

3. Automates patient education while promoting clinic services, events, or campaigns with minimal staff intervention.

4. Automatedly manages routine information flow, reinforcing brand authority in the mental health sector.


Trigger Conditions

1. New update, tip, or resource published by clinic staff in EHR or CMS.

2. Scheduled calendar event for recurring tips or newsletters.

3. Appointment booking/cancellation events.

4. Manual submission of high-priority updates by authorized personnel.

5. Automated triggers from survey responses or patient journey milestones.

6. System API receives data ingestion event from integrated sources.


Platform Variants

1. Twilio SMS

  • Feature/Setting: Use Programmable Messaging API; automate message dispatch with trigger and dynamic recipient list; e.g., configure webhook for update publish events.

2. SendGrid

  • Feature/Setting: Use Marketing Campaigns API; automate mental health tips newsletters; sample config: template trigger on CMS entry update.

3. Mailchimp

  • Feature/Setting: Audience Automation with API trigger; automatedly segment lists for patient groups; campaign fires on CMS addition.

4. WhatsApp Business API

  • Feature/Setting: Message Template API; automated prompt with new tips; configure webhook for scheduled posting.

5. Facebook Messenger

  • Feature/Setting: Send API; automates message blast to followers on page post publish via RSS feed integration.

6. Slack

  • Feature/Setting: Incoming Webhooks/API; automates push to internal teams or patient support groups; set trigger on clinic update post.

7. Microsoft Teams

  • Feature/Setting: Connector Webhook; automated alerts to staff/support channels; configure for EHR system triggers.

8. Zapier

  • Feature/Setting: Multi-channel automator; set up automation from EHR/CMS to any connected channel on update.

9. Google Chat

  • Feature/Setting: Webhook Bot API; automate notifications to internal or client channels when new tip is published.

10. Telegram BOT API

  • Feature/Setting: SendMessage API; automated sharing to subscriber group when staff posts tip.

11. HubSpot

  • Feature/Setting: Workflow Automations with Email and SMS modules; configure trigger upon new update or custom properties.

12. Constant Contact

  • Feature/Setting: Automated Email Series API; automatic info series based on patient onboarding or scheduled events.

13. Salesforce Marketing Cloud

  • Feature/Setting: Journey Builder API; automates multi-step outreach upon content publishing.

14. ActiveCampaign

  • Feature/Setting: Automations tool; automate drip tips and clinic updates from new resource in system.

15. Viber Business API

  • Feature/Setting: Send Messages API; automates audience-wide alerts when update posted.

16. LinkedIn API

  • Feature/Setting: Share Content endpoint; automatedly posts updates to clinic page on new publication.

17. Instagram Graph API

  • Feature/Setting: Automated post or story update triggered by CMS or social calendar event.

18. Discord Webhooks

  • Feature/Setting: Automated notifications to community server when tips published; set up webhook for EHR event.

19. Outreach.io

  • Feature/Setting: Sequence Automation; automates campaign sequence when clinic tip flagged as high-priority.

20. Hootsuite

  • Feature/Setting: Scheduled post automation; queue mental health tips for auto-posting across integrated networks.

Benefits

1. Streamlines and automates patient communication, saving clinic staff hours via automated messaging.

2. Increases audience reach and engagement with regular, automatable outreach.

3. Reinforces clinic’s authority in mental health by automatedly delivering high-quality, timely content.

4. Enables highly targeted, automatable content distribution based on patient behavior or status.

5. Reduces risk of missed communication, ensuring compliance and continuity effortlessly through robust automation.

6. Frees up clinic resources for high-value patient care by automating repetitive marketing and engagement workflows.

7. Automatedly adapts to patient preferences for channel and frequency via automation platform analytics and feedback loops.

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