Client Onboarding & Relationship ManagementPurpose
1.2. Automatedly cross-check client-provided information against third-party databases and official records to automate compliance with KYC (Know Your Customer), AML (Anti-Money Laundering), and regulatory requirements.
1.3. Automate flagging and reporting of discrepancies for human intervention, automating notification workflows for compliance and risk teams.
1.4. Enable a seamless, automatable onboarding flow that reduces manual data entry, human error, and accelerates the initiation of business relationships within mercantile development.
Trigger Conditions
2.2. API webhook event from CRM system indicating new client data entry.
2.3. Receipt of client identity documents through pre-configured email, SaaS portal, or DMS (Document Management System).
2.4. Automated calendar-based batch processing (e.g., nightly) for bulk verifications.
Platform Variants
• Feature/Setting: Flow Builder with trigger “Record Created” — configure to call third-party APIs for data verification.
3.2. DocuSign
• Feature/Setting: Envelope event webhook — automates document verification upon signature completion.
3.3. Twilio SMS
• Feature/Setting: API to automate sending OTP for mobile number verification via programmable SMS.
3.4. SendGrid
• Feature/Setting: Automated email verification using Parse Webhook and Single Sender Verification API.
3.5. Experian
• Feature/Setting: API integration — automate identity and credit validation.
3.6. LexisNexis
• Feature/Setting: InstantID API for automating KYC with multi-source data cross-checking.
3.7. AWS Lambda
• Feature/Setting: Automator that executes custom code for automated document parsing and comparison.
3.8. Google Cloud Functions
• Feature/Setting: Event-driven automated orchestration of client data checks upon cloud file upload.
3.9. Zapier
• Feature/Setting: Multi-step Zaps connecting CRM, verification, and notification APIs to automate the workflow end-to-end.
3.10. Plaid
• Feature/Setting: Auth API automates bank account and identity checks for financial compliance.
3.11. Clearbit
• Feature/Setting: Enrichment API automates retrieval and verification of firmographic client data.
3.12. Jumio
• Feature/Setting: Identity Verification API to automate online ID document validation with biometrics.
3.13. Microsoft Power Automate
• Feature/Setting: Automated flow triggered by new SharePoint or Dynamics 365 record creation.
3.14. Okta
• Feature/Setting: Automated identity verification workflow using Okta Verify and SSO API.
3.15. Trulioo
• Feature/Setting: GlobalGateway API automates multi-country KYC verification.
3.16. Slack
• Feature/Setting: Automated notification via webhook or bot when client data fails verification.
3.17. Notion
• Feature/Setting: Automate capturing verification statuses with API and updating database status field.
3.18. Monday.com
• Feature/Setting: Automated item integration to log, track, and trigger follow-ups on verification results.
3.19. HubSpot
• Feature/Setting: CRM Workflow Automation triggers data check APIs on creation of new contact.
3.20. Onfido
• Feature/Setting: API integration to automate government-issued ID and facial biometrics verification.
3.21. Google Sheets
• Feature/Setting: Script automation to initiate data verification when new client row is added.
3.22. Azure Logic Apps
• Feature/Setting: Automatedly orchestrate API calls for multi-system client data verification upon trigger event.
3.23. OneSpan
• Feature/Setting: API webhook to automate digital signature verification process.
3.24. Pipedrive
• Feature/Setting: Automated deal-creation trigger linked to verification and updating of client status.
Benefits
4.2. Automated compliance ensures always-on adherence to corporate and regulatory policies.
4.3. Automator-driven reduction in fraud and onboarding risks.
4.4. Speeds up the client relationship cycle for mercantile development.
4.5. Automates notifications and escalations for exception handling, improving transparency and consistency.