Purpose
1. Automate real-time notifications and escalation workflows throughout the lifecycle of metro train assets (purchase, commissioning, inspections, maintenance, decommissioning).
2. Automatedly keep all stakeholders informed of key events such as overdue service, safety recalls, or regulatory compliance deadlines.
3. Automate reminders for asset warranty expirations and contract renewals, facilitating proactive lifecycle management.
4. Automate corrective action triggers when sensors or manual inspections report faults, reducing downtime.
5. Ensure automated dissemination of scheduled maintenance, certifications, end-of-life warnings, or transfer events across teams and vendors.
Trigger Conditions
1. Asset acquisition completes in ERP or procurement platform (API or webhook).
2. Upcoming scheduled maintenance date detected in EAM/CMMS.
3. Fault diagnosed by IoT sensor or SCADA system, automates incident workflow.
4. Warranty or compliance document expiry date reached, automates alert.
5. Asset decommission/transfer logged in central asset register or finance system.
Platform Variants
1 SAP S/4HANA
- Feature/Setting: Business Event Subscription Service, configure event notification for asset lifecycle changes via OData API or SAP Event Mesh.
2 IBM Maximo
- Feature/Setting: Automation Scripting with REST API triggers on work order, asset status updates.
3 Oracle E-Business Suite
- Feature/Setting: Workflow Engine, configure notifications on asset lifecycle steps using Business Events and Workflow API.
4 Microsoft Power Automate
- Feature/Setting: Use Asset Management connectors; automate asset alerts and Teams/email notifications.
5 ServiceNow
- Feature/Setting: Flow Designer for automating asset state change notifications via ServiceNow Table APIs.
6 Atlassian Jira
- Feature/Setting: Automation Rules with webhook triggers on asset field changes in JSM Asset Management.
7 Twilio
- Feature/Setting: Programmable SMS API to automate stakeholder notifications for asset incidents or scheduled tasks.
8 SendGrid
- Feature/Setting: Mail Send API automates personalized asset lifecycle email alerts.
9 PagerDuty
- Feature/Setting: Events API to automate on-call escalations for critical asset breakdowns.
10 Slack
- Feature/Setting: Webhook-based message posting to automate asset status notifications to operational channels.
11 Microsoft Teams
- Feature/Setting: Incoming Webhook connector for automated notifications on asset triggers.
12 AWS Lambda
- Feature/Setting: Automate custom notification logic based on incoming asset event triggers from AWS EventBridge.
13 Google Cloud Pub/Sub
- Feature/Setting: Automate event-driven notification streams from asset management backend.
14 Zendesk
- Feature/Setting: Use Ticket API to automate creation of service tickets for asset-phased events.
15 HubSpot
- Feature/Setting: Workflows for automated CRM notification on asset handover for projects.
16 Freshservice
- Feature/Setting: Orchestration Center workflow automation for asset purchase or decommission notification.
17 Opendatasoft
- Feature/Setting: Automate notification pipelines when asset datasets update, via API webhooks.
18 Snowflake
- Feature/Setting: Automate external function triggers when asset lifecycle data updates.
19 Salesforce
- Feature/Setting: Process Builder/Flow applies automated notification logic for Asset object lifecycle.
20 Tableau
- Feature/Setting: Automate scheduled report notifications based on asset database changes using Tableau Prep/Server REST API.
21 Zapier
- Feature/Setting: Automate asset lifecycle events between siloed platforms using “Webhooks by Zapier” and connectors.
22 IFTTT
- Feature/Setting: Automate asset reminders and team app notifications via IFTTT applets (Webhooks, Gmail, SMS).
23 Okta
- Feature/Setting: Automated onboarding/offboarding workflow for IT asset assignment and decommission notifications through API.
Benefits
1. Maximizes asset uptime by automating proactive, timely communication.
2. Eliminates manual tracking and missed deadlines via automated reminders.
3. Automates regulatory compliance by ensuring systematic notification of documentation expiry.
4. Boosts safety through instant, automated incident escalation.
5. Reduces human error and improves auditability with end-to-end lifecycle traceability via automation.