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Online and in-store sales channel integration

Purpose

1.1. Automate seamless synchronization between online store and physical POS, preventing inventory discrepancies across all locations.
1.2. Centralize sales, inventory, customer data, and order fulfillment into an automated, unified system for mobile phone repair shops.
1.3. Enable real-time updates on stock, repairs, and channel sales via connected automators to eliminate manual reconciliation.
1.4. Automatically update product listings and pricing on all channels to avoid errors and duplicate effort.
1.5. Automate order flow: when a sale occurs in-store or online, stock, invoice, and repair workflow status are instantly updated across systems.

Trigger Conditions

2.1. New order placed online or in-store triggers real-time synchronization workflow.
2.2. Inventory level change (sale, return, repair part used) triggers automated adjustment across all connected systems.
2.3. Product or price update triggers automated push to all linked channels.
2.4. Repair status updates or completions trigger notification and channel-specific workflow automation.
2.5. New customer or loyalty signup triggers seamless data flow into CRM, marketing, and POS databases.

Platform Variants

3.1. Shopify
• Feature/Setting: Webhooks for order creation and inventory update (configure at Admin → Notifications → Webhooks).
3.2. Square POS
• Feature/Setting: Orders API for processing and reporting sales, Inventory API for stock updates.
3.3. Lightspeed Retail
• Feature/Setting: Automated inventory sync via Product API; Sales event triggers via Event API.
3.4. Vend (now Lightspeed X)
• Feature/Setting: Product sync and POS transaction webhook endpoint configuration.
3.5. WooCommerce
• Feature/Setting: REST API for automated order, product, and stock management integration.
3.6. Magento
• Feature/Setting: SalesOrder API and Inventory API for automating multichannel processes.
3.7. Clover
• Feature/Setting: Orders and Inventory REST API automate sales and stock updates.
3.8. BigCommerce
• Feature/Setting: Catalog, Orders, Inventory, and Storefront API endpoints for automated channel management.
3.9. QuickBooks POS
• Feature/Setting: Automated integration via SDK for real-time sales and inventory automations.
3.10. Amazon Marketplace
• Feature/Setting: Selling Partner API automates product, order, and inventory synchronization.
3.11. eBay
• Feature/Setting: Inventory and Fulfillment APIs for cross-channel automation.
3.12. Lightspeed eCom
• Feature/Setting: API bridge automates product, order, inventory, and customer sync.
3.13. Revel Systems
• Feature/Setting: Webhook and Order API automate sales/channel synchronization.
3.14. Stripe
• Feature/Setting: PaymentIntents, Charges API automate payment and refund flows.
3.15. PayPal
• Feature/Setting: Orders and Payments APIs for auto-confirmation and reporting of sales.
3.16. Mailchimp
• Feature/Setting: Automated customer export from POS and eCommerce with E-commerce API.
3.17. Salesforce
• Feature/Setting: Commerce Cloud API and POS connector automate customer engagement and sales insight workflows.
3.18. Zapier
• Feature/Setting: Automated workflow bridges for non-native integrations using triggers (e.g., new order, inventory change).
3.19. Google Sheets
• Feature/Setting: Sheets API as an automated real-time inventory ledger or report export.
3.20. Microsoft Dynamics 365
• Feature/Setting: Commerce and POS APIs for automation of sales, repair order management, and stock control.

Benefits

4.1. Automates stock level updates, reducing risk of stockouts and overselling.
4.2. Automated multichannel reporting improves business insight and decision-making.
4.3. Streamlines workflows, automating order fulfillment and repair status notifications.
4.4. Automation eliminates manual entry, reducing labor cost and error.
4.5. Enhanced customer experience via automated notifications, accurate inventory, and seamless channel integration.
4.6. Real-time automatable workflows boost efficiency and scale operations.
4.7. Automatedly integrates customer, sales, and product data for actionable marketing automation.

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