Purpose
1. Automate all stakeholder notifications whenever event or exhibition details change, including dates, venues, times, or participant lists.
2. Ensures automated distribution of updated information to team members, sponsors, press contacts, vendors, and registered attendees.
3. Automating communication reduces manual effort, mitigates risks of missed notifications, and enables real-time event management efficiency.
Trigger Conditions
1. Any event or exhibition creation, update, reschedule, or cancellation within the museum’s management system triggers automated notifications.
2. Automated triggers include updates to event details, addition/removal of stakeholders, or venue changes.
3. Automation initiates when a stakeholder’s status or contact information changes in the database.
Platform variants
1. Twilio SMS
• Feature/Setting: Use programmable SMS API to automate stakeholder text alerts with event updates; configure via Message resource and webhook.
2. SendGrid
• Feature/Setting: Automate transactional email delivery using SendGrid’s Mail Send API for sending notifications on event changes.
3. Slack
• Feature/Setting: Automate stakeholder channel or direct messaging using Slack’s chat.postMessage API with automated payload construction.
4. Microsoft Teams
• Feature/Setting: Automate Teams adaptive card notifications via Microsoft Graph API for channel messaging on event updates.
5. Gmail
• Feature/Setting: Automate email updates through Gmail API’s users.messages.send function for affected stakeholders.
6. Outlook/Office 365
• Feature/Setting: Automate calendar and email updates by configuring automated flow using Microsoft Graph’s /sendMail and /events endpoints.
7. WhatsApp Business API
• Feature/Setting: Automate sending template-based event notifications through WhatsApp’s /messages endpoint.
8. Telegram Bot API
• Feature/Setting: Automate notifications using Bot API’s sendMessage function with dynamic event content.
9. Discord
• Feature/Setting: Automate stakeholder pings in relevant channels using Discord’s webhook or createMessage API.
10. Zoom
• Feature/Setting: Automate sending meeting or webinar updates using Zoom’s chat.post endpoint for automated notifications.
11. Salesforce
• Feature/Setting: Automate task creation or notifications via Process Builder or Apex after DML triggers for event change alerts.
12. HubSpot
• Feature/Setting: Automate workflows to send emails or in-app notifications using HubSpot’s workflow and notification APIs.
13. Mailchimp
• Feature/Setting: Automate campaigns or single send emails using Mailchimp Transactional API upon event data changes.
14. Zoho CRM
• Feature/Setting: Automate notification emails or in-app popups using Zoho CRM’s workflow automation and sendEmail API.
15. Asana
• Feature/Setting: Automate task or comment notifications related to event changes using Asana’s Events API and task update endpoints.
16. Trello
• Feature/Setting: Automate card comments and notification via Trello’s actions API when event timeline cards change.
17. Pipedrive
• Feature/Setting: Automate note or activity creation for relevant contacts using Pipedrive’s automated workflow and Activities API.
18. Freshdesk
• Feature/Setting: Automate ticket creation or status updates using Freshdesk’s automated workflow and Tickets API.
19. Zendesk
• Feature/Setting: Automate notifications to agents and stakeholders using Zendesk Triggers and Email API.
20. Google Calendar
• Feature/Setting: Automate event invites and update notifications using Calendar API’s events.update and notifications.push endpoints.
21. Basecamp
• Feature/Setting: Automate event and message board notifications using Basecamp’s Events API for direct stakeholder update blasts.
22. SMS Gateway API
• Feature/Setting: Automate bulk SMS notifications using third-party gateway provider API's sendSMS endpoint.
Benefits
1. Automates timely, reliable communication, drastically reducing manual notification workload.
2. Improves stakeholder engagement by automating personalized, immediate updates.
3. Reduces human error and missed notifications as all communications are automatedly triggered by reliable data changes.
4. Scales automated communication for large exhibitions and multi-venue events without extra effort.
5. Facilitates compliance and communication audits through loggable, automated notification trails.
Event & Exhibition Management