Reservation data synchronization with POS

Purpose

1 Automate the synchronization of reservation data between front-of-house reservation systems and POS platforms for Neapolitan pizzerias.

2 Automates updates of reservation statuses—new, changed, cancelled—ensuring real-time data in POS for table allocation and kitchen preparation.

3 Automating cross-system guest profile matching and flow of guest notes, dietary preferences, or special requests into POS for staff reference.

4 Automator monitors double-bookings and automates conflict resolution alerts to staff, reducing manual reconciliation.

5 Automates reporting by merging reservation data with POS analytics for guest frequency, order patterns, and peak periods.

Trigger Conditions

1 New reservation created or updated in digital reservation platform.

2 Reservation cancelled or no-show flagged in reservation system.

3 Guest checked-in/check-out recorded in POS.

4 Automated periodic synchronization (e.g., every 5 minutes) to catch missed API events.

Platform Variants

1 OpenTable

• API: Automate Reservations API webhook (event: reservation.created, reservation.updated)
  
• Setting: Webhook URL for outbound events to automator endpoint
  

2 Resy

• API: Automating Resy API reservation sync endpoint
  
• Setting: Client ID & Secret, events: reservations/booked, reservations/modified
  

3 SevenRooms

• API: Automated Reservation Webhooks, sync with POS endpoints
  
• Setting: Register endpoints for reservation events; authentication via API key
  

4 Yelp Reservations

• API: Automator access Yelp Reservations API, event: reservation.add, reservation.update
  
• Setting: OAuth setup for API access, destination POS endpoint
  

5 Tock

• API: Automated Reservation API, event: booking.created, booking.updated
  
• Setting: Configure outbound webhook for real-time triggers
  

6 Toast POS

• API: Orders & Table Management API
  
• Setting: Automate ingesting data into “Tables” and “Guests” endpoints
  

7 Square for Restaurants

• API: Orders API, Team API for synchronizing table/employee assignments
  
• Setting: Configure automator to write reservation data to Orders endpoint
  

8 Lightspeed POS

• API: Table Service API
  
• Setting: Automating reservation import into Table Management endpoint
  

9 Revel Systems

• API: Tables and Guests API
  
• Setting: Map external reservation ID to Revel’s guests/table assignments
  

10 TouchBistro

• API: Automated Guest & Reservation API
  
• Setting: Real-time push of reservation objects into POS
  

11 Upserve POS

• API: Customers & Reservations endpoint
  
• Setting: Automate mapping external systems’ reservations
  

12 Clover POS

• API: Tables & Orders API
  
• Setting: Automation to update seating status in real time
  

13 Zomato Book

• API: Reservation API
  
• Setting: Pushes/resolves bookings into compatible POS endpoints
  

14 Google Reserve

• API: Reserve with Google API
  
• Setting: Automate pulling reservation feeds and mapping to POS
  

15 Tablein

• API: Reservation notification webhook
  
• Setting: Sends POST to automator handler for each reservation event
  

16 Quandoo

• API: Automated Reservation Sync API
  
• Setting: Configures outbound notifications for each change
  

17 Bookatable

• API: Reservation Sync
  
• Setting: Automates bookings transfer to restaurant POS
  

18 GloriaFood

• API: Table Reservation API
  
• Setting: Real-time automation for slot management and POS sync
  

19 EatApp

• API: Event-driven Table Management API
  
• Setting: Reservation created/modified events piped into POS endpoint
  

20 Reserve with Facebook

• API: Facebook Graph API for reservation objects
  
• Setting: Automate reading new reservation objects and sync with POS
  

Benefits

1 Automates time-consuming manual entry, reducing data errors and administrative workload.

2 Automator enables real-time seat availability and order planning in POS, streamlining workflows.

3 Automated reporting merges reservation and sales data for improved demand forecasting.

4 Automates consistent guest experience with synchronized notes/special requests across platforms.

5 Automated alerting reduces double-booking and reservation mismatches.

6 Scales to add new reservation channels or POS systems by plug-and-play API mapping.