Automated reminders for medication adjustments

Purpose

1. Automate and streamline the process of sending timely, accurate medication adjustment reminders to nephrology patients based on clinical protocols.

2. Automate reminders to providers for patient follow-up and monitor medication adherence.

3. Support compliance and patient safety by automating escalation when no action/response detected.

4. Enable consistent automating of communication between clinical teams, pharmacies, and patients for dose changes.

Trigger Conditions

1. Automatedly triggered when a physician updates a medication order in the EHR system.

2. Triggered when lab results (e.g., eGFR, potassium) prompt dose adjustment per protocol.

3. Automate reminder when scheduled follow-up is approaching or overdue.

4. Automate escalation if patient doesn’t confirm receipt/response in set time.

Platform Variants

1. Twilio SMS

• Feature/Setting: Automate "Programmable Messaging" to send SMS reminders; use REST API /Messages endpoint; configure automated patient phone number input, sender ID, scheduling.
  

2. SendGrid

• Feature/Setting: Automate email using v3 Mail Send endpoint; configure dynamic templates for medication adjustment; automate triggers from EHR webhook.
  

3. Slack

• Feature/Setting: Automate incoming webhooks to notify care teams on medication workflows; configure channel, message body, time-based triggers.
  

4. Microsoft Teams

• Feature/Setting: Automate Graph API for posting adaptive cards to nephrologist channels; trigger: medication record changes in hospital information system.
  

5. Gmail API

• Feature/Setting: Automate send message endpoint to deliver medication adjustment emails; automate draft/pre-send logic for approval.
  

6. Google Calendar

• Feature/Setting: Automate Events.insert for patient reminder appointments; automate notification popup/email for follow-ups.
  

7. Salesforce Health Cloud

• Feature/Setting: Automate workflow rule triggers for medication change; configure Auto-Email/Task Creation via Process Builder.
  

8. Epic App Orchard

• Feature/Setting: Automate FHIR Subscription to medication resource; set automated outbound HTTP POSTs to custom reminder service.
  

9. Cerner Open Developer Experience

• Feature/Setting: Automate PowerChart FHIR Events; send notifications using automated REST hooks linked to medication orders.
  

10. Zapier

• Feature/Setting: Automate "Schedule" + "Send Email/SMS" actions when a Google Sheets/EHR row is updated; simple field-based configuration.
  

11. Mailchimp Transactional

• Feature/Setting: Automate API-triggered transactional email; configure automated dynamic templates for medication change alerts.
  

12. AWS SNS

• Feature/Setting: Automate SMS or push notification topic; trigger: EHR data event.
  

13. HubSpot

• Feature/Setting: Automate workflow triggers on timeline events (medication changed); auto-send personalized emails.
  

14. Pipedrive

• Feature/Setting: Automate Activities API to generate reminders/autotasks for clinical staff; use filter for medication keyword.
  

15. Freshdesk

• Feature/Setting: Automate ticket creation and reminders via API when medication adjustment requests come in; configure SLA-based automations.
  

16. Google Sheets

• Feature/Setting: Automate script or API push row on medication update event; automated notification via Apps Script.
  

17. Trello

• Feature/Setting: Automate card creation/updates for each medication adjustment; automate reminders via custom fields.
  

18. Jira Service Management

• Feature/Setting: Automate issue creation on medication workflow events; configure automated SLA timers/reminders.
  

19. Discord

• Feature/Setting: Automate bot API for medication reminders sent to patient community channel; command-based automation.
  

20. WhatsApp Business API

• Feature/Setting: Automate message templates for medication reminders; automate trigger on EHR event webhook.
  

Benefits

1. Automates consistent, error-free communication for dose adjustments.

2. Increases medication compliance through timely, automated reminders.

3. Reduces manual workload for nephrology staff with fully automated processes.

4. Automating documentation of reminders supports audit and compliance needs.

5. Ensures automatable escalation for non-responsiveness, improving patient safety.

6. Enables scale—multiple patients automatedly managed in parallel by the automator logic.

7. Enhances patient experience with personalized, automated outreach.

8. Automates cross-system updates (EHR, comms, analytics).