Automated patient education content sharing

Purpose

1.1. Automate the sharing of patient education materials to enhance neurological patient understanding, adherence, and engagement during the treatment process.
1.2. Automating content delivery post-appointment, reminder, or diagnosis to reduce staff workload and ensure consistent patient communication.
1.3. Automatically distribute neurology-specific resources, including aftercare guidelines, procedural overviews, medication instructions, and lifestyle modification tips.
1.4. Automates multi-channel outreach, allowing neurologists to deliver content via SMS, email, portal, or physical mail depending on patient preference.
1.5. Leverage automation for regulatory compliance through timestamped logs of patient communications.

Trigger Conditions

2.1. New patient intake or appointment confirmation.
2.2. Diagnosis entered or updated in EMR/EHR system.
2.3. Completion of neurological test or imaging.
2.4. Post-consultation summary event.
2.5. Manual trigger by practitioner for immediate content sharing.

Platform variants

3.1. Twilio SMS
• Feature/Setting: Automate SMS content sharing by configuring Messaging API to trigger upon appointment status change; sample: Set up webhook for event=‘appointment_completed’.
3.2. SendGrid
• Feature/Setting: Automate email content drops by configuring Transactional Templates and trigger via API key when new diagnosis is recorded; sample: POST /mail/send.
3.3. WhatsApp Business API
• Feature/Setting: Automates WhatsApp message with education material as document or text post-diagnosis; configure the ‘messages’ endpoint for template-delivery.
3.4. Mailchimp
• Feature/Setting: Automate educated content campaigns by tagging segment ‘recent neurology consults’ and using the ‘Automations’ tab.
3.5. MedBridge
• Feature/Setting: Automates personalized neurological course assignment via Integrations > API, mapping EHR trigger event to content delivery.
3.6. Salesforce Health Cloud
• Feature/Setting: Set up an automated Flow for Patient Education Resource, triggered on diagnosis record update.
3.7. Athenahealth
• Feature/Setting: Automate patient portal education upload using Marketplace-integrated APIs upon new neuro-visit.
3.8. Doxy.me
• Feature/Setting: Automator distributes education PDFs immediately after telehealth session ends using webhook integration.
3.9. Adobe Sign
• Feature/Setting: Automate patient acknowledgement for content received by sending e-signature request post-delivery using REST API POST /agreements.
3.10. DocuSign
• Feature/Setting: Automates education consent form via TemplateID triggered after education material distributed; configure via Envelopes:create.
3.11. Microsoft Teams
• Feature/Setting: Automated content post to patient-specific channel using Graph API when consult summary filed.
3.12. Slack
• Feature/Setting: Automate direct message of neuro-education video using Incoming Webhooks triggered by EMR update.
3.13. Zoom
• Feature/Setting: Automated follow-up content sent via Chat API after neurology telemedicine meeting ends.
3.14. Healthwise
• Feature/Setting: Automates tailored neurological education prescription using API ‘content assignment’ function linked to diagnosis code.
3.15. Google Drive
• Feature/Setting: Automator shares patient-specific education folder using Drive API and triggers share when new patient is added to CRM.
3.16. Dropbox
• Feature/Setting: Automate creation and sharing of post-visit education materials folder using Dropbox API ‘/sharing/add_file_member’.
3.17. Epic Systems (Open.epic)
• Feature/Setting: Automates education resource sendout via FHIR API “Send Patient Education” trigger on diagnosis update.
3.18. Cerner
• Feature/Setting: Automate education encounter note with associated content using Cerner Open Developer Experience APIs.
3.19. Zendesk
• Feature/Setting: Automates knowledge base article sharing via API upon patient support request for neurological education.
3.20. Intercom
• Feature/Setting: Automated message with neurology education attachment triggered via automated rules from “Contact Tag” event.

Benefits

4.1. Automates repetitive staff tasks, reducing manual errors and improving workflow efficiency.
4.2. Consistently automatedly delivers tailored information for each diagnosis, improving patient comprehension and empowerment.
4.3. Ensures regulatory compliance through timestamped, trackable automations.
4.4. Automated multi-channel content distribution matches patient preferences, increasing engagement rates.
4.5. Automating follow-up can lead to improved clinical outcomes and reduced re-admissions for neurological conditions.
4.6. Automation supports scaling of patient education initiatives without proportional staff increase.