Integration with e-commerce platforms

Purpose

1.1. Automate seamless integration between orchid farm inventory, order management, customer engagement, and fulfillment via e-commerce platforms.
1.2. Automate stock synchronization, order processing, shipping notifications, and multichannel sales reporting.
1.3. Automate the transfer of customer and order data to CRM or marketing pools for remarketing and retention.
1.4. Automate real-time notification to sales and fulfillment staff based on order status and thresholds.

Trigger Conditions

2.1. New order placed on e-commerce platform triggers automated inventory update and fulfillment process.
2.2. Inventory count change triggers automated stock updates across all sales channels.
2.3. Delivery or shipment status change triggers automated customer notification.
2.4. Customer inquiry or message on platform triggers automated CRM entry and reply sequence.

Platform Variants

3.1. Shopify
• Feature/Setting: API Webhooks — automate order creation, fulfillment, and inventory changes.
3.2. WooCommerce
• Feature/Setting: Orders API, Webhook Events — automate order, customer, product data flow.
3.3. Magento
• Feature/Setting: REST API — automate new sales order and product inventory sync.
3.4. BigCommerce
• Feature/Setting: Webhook API — automate catalog, order, customer record updates.
3.5. Wix Stores
• Feature/Setting: Wix Stores API, Triggers — automate product and order lifecycle.
3.6. Squarespace Commerce
• Feature/Setting: Orders and Inventory endpoints — automate fulfillment notifications.
3.7. PrestaShop
• Feature/Setting: Webservice API — automate synchronize stocks and customer engagement.
3.8. OpenCart
• Feature/Setting: API, Order/Stock event triggers — automate order and stock processing.
3.9. Ecwid
• Feature/Setting: Webhook, Storefront API — automate paid orders and abandoned cart flows.
3.10. Amazon Marketplace
• Feature/Setting: MWS API — automate listing, inventory, order, and fulfillment channels.
3.11. eBay
• Feature/Setting: Trading API, Notification events — automate sales, feedback, and inventory.
3.12. Etsy
• Feature/Setting: Listing and Sales API — automate new sale notification, product updates.
3.13. Facebook Shops
• Feature/Setting: Commerce API — automate catalog, order, and messaging flows.
3.14. Instagram Shopping
• Feature/Setting: Graph API — automate product sync and checkout events.
3.15. Google Shopping
• Feature/Setting: Content API for Shopping — automate product feed and order syncing.
3.16. Walmart Marketplace
• Feature/Setting: Marketplace APIs — automate inventory, order, and price updates.
3.17. Allegro
• Feature/Setting: Allegro REST API — automate order, offers, and delivery management.
3.18. Mercado Libre
• Feature/Setting: Orders and Items API — automate sales, shipping, and feedback collecting.
3.19. Salesforce Commerce Cloud
• Feature/Setting: OCAPI – automate basket, order, and customer flows.
3.20. SAP Commerce Cloud
• Feature/Setting: OCC REST API — automate storefront, stock, and order routing.

Benefits

4.1. Automation of repetitive tasks reduces manual errors and saves operational time.
4.2. Automates multichannel e-commerce scaling for increased sales and stock accuracy.
4.3. Automated customer notification and engagement increase loyalty and trust.
4.4. Automated inventory updates prevent overselling and streamline fulfillment.
4.5. Automates detailed sales reporting, actionable insights, and marketing retargeting.