Purpose
1. Automate employee shift scheduling, shift notifications, swap requests, and reminders in Paisa restaurant operations.
2. Automate shift allocation based on availability, roles, legal limits, and operational needs.
3. Automatedly deliver notifications of new schedules, changes, and urgent shift requests via chosen channels.
4. Automate collection of shift confirmations, swap approvals, and last-minute callouts to management.
5. Automate compliance with local labor law restrictions and audit shift logs.
6. Automate integration of scheduling data with payroll and HR platforms.
Trigger Conditions
1. New weekly or monthly schedule finalized by management.
2. Last-minute changes (cancellations, swaps, sick leave) entered by staff or managers.
3. Automated reminders based on upcoming shift start time (e.g., 1 hr prior, 24 hrs prior).
4. Employee accepts, rejects, or requests a swap for a shift.
5. Policy breaches detected (hours limits, insufficient coverage).
6. Automated labor compliance check triggers.
Platform Variants
1. Twilio SMS
• Setting: Use Twilio Messaging API; configure to trigger on schedule publish event and send SMS to assigned employee's number.
2. SendGrid
• Setting: Configure SendGrid Mail API to deliver time-based emails containing shift details to each employee.
3. Slack
• Setting: Slack API, chat.scheduleMessage; trigger sends DM to user on schedule update or swap.
4. Microsoft Teams
• Setting: Microsoft Graph API, create chat message; automate on schedule change trigger.
5. WhatsApp Business API
• Setting: WhatsApp template message API; triggers when schedule is updated.
6. Google Calendar
• Setting: Google Calendar API, events.insert per employee per shift; triggers on publish.
7. Outlook Calendar
• Setting: Microsoft Graph Calendar API, createEvent; trigger on schedule update.
8. Zoom
• Setting: Zoom API, meetings.create on shift/team schedule.
9. BambooHR
• Setting: BambooHR API, employee custom fields update per shift assignment.
10. Workday
• Setting: Workday API, time tracking endpoints; trigger automation on confirmed schedule.
11. Kronos
• Setting: Kronos Workforce Ready API, Schedules endpoint.
12. Deputy
• Setting: Deputy API, create/modify shifts, send notifications.
13. ADP
• Setting: ADP API, Time Management/Attendance endpoint.
14. Gusto
• Setting: Gusto API, Time Tracking, create/update entry.
15. Salesforce
• Setting: Salesforce Platform Events; automate on new/changed shifts.
16. Zendesk
• Setting: Zendesk Tickets API, create on swap or coverage request.
17. Airtable
• Setting: Airtable API, auto-update records on schedule changes.
18. Monday.com
• Setting: Monday.com API, create/update items on board for each shift.
19. Asana
• Setting: Asana API, tasks.create for shift-related prep/checklists.
20. Facebook Messenger API
• Setting: Messenger API, Send API, push shift info to specified employees.
21. Zapier
• Setting: Triggers: new schedule event; Actions: Send SMS, send email, update calendar.
22. Google Sheets
• Setting: Google Sheets API, append row on each schedule publish/edit event.
23. DocuSign
• Setting: DocuSign API, envelopes.create; trigger on schedule assignment.
24. Paychex
• Setting: Paychex API, time entry on finalized shifts.
Benefits
1. Automate complex scheduling, reducing manual errors and admin workload.
2. Automated notifications ensure staff stay informed in real time.
3. Finance and HR systems are automatedly updated, streamlining compliance.
4. Automating swap, callout, and change flows improves coverage reliability.
5. Automation increases shift accountability, reduces no-shows, and prevents policy violations.
6. Multi-channel automation ensures all staff receive the right notifications, regardless of preferred platform.
7. Automate audit trails and documentation for labor law compliance.
8. Automatedly integrates operations, HR, payroll, and communications into a single workflow for efficiency.