User activity tracking and reporting

Purpose

1.1. Automates monitoring of all registered user and corporate employee activity within the bicycle parking system.
1.2. Tracks user logins, check-ins, check-outs, payment activities, parking duration, and equipment usage.
1.3. Automates the generation and distribution of detailed reports for usage patterns, peak times, and compliance auditing.
1.4. Facilitates data-driven decision-making and optimizes bicycle parking resources based on actual user behavior.
1.5. Ensures transparent, automated recording for corporate clients and regulatory requirements.

Trigger Conditions

2.1. User check-in at a bicycle parking station.
2.2. Parking spot reservation or cancellation via portal or app.
2.3. Automated clock-out events when bike is retrieved or time expired.
2.4. Payment transaction completed or failed.
2.5. New user registration or account update event.
2.6. Scheduled hourly/daily/weekly automation for bulk reporting.

Platform Variants

3.1. Salesforce
- Feature/Setting: Automate user activity logging using Salesforce Flow and Event Monitoring API.
- Configuration: Enable platform events, set up ActivityHistory object automation.

3.2. Microsoft Power Automate
- Feature/Setting: Automate activity tracking via triggers on user/entity action in cloud apps.
- Configuration: Connectors for Dynamics 365, SharePoint webhook triggers.

3.3. Okta
- Feature/Setting: Automates user login/logout event tracking via System Log API.
- Configuration: Configure push events for user authentication.

3.4. Twilio
- Feature/Setting: Automate SMS and voice confirmation logs via Messaging API.
- Configuration: Hook SMS delivery status callbacks.

3.5. Google Sheets
- Feature/Setting: Automates entries of activity logs via Google Sheets API.
- Configuration: Trigger row creation on new activity event.

3.6. Slack
- Feature/Setting: Automate posting of summaries and alerts to channels via Slack API.
- Configuration: Set up Incoming Webhook automator for activity updates.

3.7. Zapier
- Feature/Setting: Automates data aggregation from multiple sources into one report.
- Configuration: Multi-step Zaps to connect parking system to CRM/email/reporting.

3.8. HubSpot
- Feature/Setting: Automate activity timeline updates using Engagements API.
- Configuration: Custom workflow triggers in CRM contacts.

3.9. AWS Lambda
- Feature/Setting: Automates custom logic on user events for advanced analysis.
- Configuration: API Gateway triggers Lambda automations for tracking.

3.10. SendGrid
- Feature/Setting: Automate activity-based email alerts and receipt logs.
- Configuration: Use Event Webhook to track delivery and clicks.

3.11. Firebase
- Feature/Setting: Automate real-time logging of mobile app activity.
- Configuration: Analytics and Authentication API event hooks.

3.12. Tableau
- Feature/Setting: Automates visualization of activity data via Tableau REST API.
- Configuration: Automatedly update dashboards with new user events.

3.13. Auth0
- Feature/Setting: Automates login/logoff trail capture using Log Streams API.
- Configuration: Connect log streams to reporting destination.

3.14. Power BI
- Feature/Setting: Automate data ingestion for activity visualization.
- Configuration: Automatedly push data from cloud sources.

3.15. Intercom
- Feature/Setting: Automates in-app event tracking via Intercom API.
- Configuration: Custom events and automated reporting flows.

3.16. Notion
- Feature/Setting: Automate the addition of activity entries to workspace databases.
- Configuration: Use Notion API to insert pages for user activity.

3.17. Airtable
- Feature/Setting: Automates structured tracking using Scripts and API triggers.
- Configuration: Automatedly populate linked activity tables.

3.18. Pipedrive
- Feature/Setting: Automates addition of user activities and outcomes in CRM.
- Configuration: Activity API with event creation triggers.

3.19. Jira
- Feature/Setting: Automates ticket or event creation for certain user behaviors.
- Configuration: Automation Rules with webhook triggers.

3.20. ServiceNow
- Feature/Setting: Automates activity record-keeping in incident management.
- Configuration: Scripted REST API or Flow Designer automator.

Benefits

4.1. Scalable automation ensures consistent, accurate user activity tracking without manual intervention.
4.2. Automates compliance and audit readiness with detailed event history.
4.3. Enables automatedly generated reports for resource planning, billing, and decision-making.
4.4. Improves transparency and accountability for corporate clients and users.
4.5. Supports cross-platform automation for operational agility and reduced admin workload.