Tracking code email to customer

Purpose

1. Automate the delivery of tracking codes via email to customers upon completion and shipping of passport photos.

2. Automates timely notification, reduces manual tasks, minimizes errors in document dispatch.

3. Provides traceability for customers tracking passport photo shipments, automating customer service workload.

4. Automates attachment of shipment and tracking details to each order; ensures document security and delivery compliance requirements.

Trigger Conditions

1. Automated status update to “Order Shipped” in order management system.

2. Tracking code generated or imported from logistics/courier portal.

3. New file uploaded or order marked “fulfilled” in document management system.

4. Payment confirmation or shipping label generated in ecommerce platform.

Platform Variants

1. Gmail API

• Feature/Setting: Automate sending emails with attached tracking information using Gmail’s “Users.messages.send” endpoint.
  

2. Microsoft Graph API (Outlook)

• Feature/Setting: Automated trigger with “SendMail” action to dispatch customized email including tracking code.
  

3. SendGrid

• Feature/Setting: API “Mail Send”; automates template-based transactional emails for tracking updates.
  

4. Mailgun

• Feature/Setting: Automator sends notification email using “messages” API endpoint with tracking code data.
  

5. Amazon SES

• Feature/Setting: Automatedly utilize “SendEmail” API to deliver tracking information upon shipment.
  

6. Twilio SendGrid

• Feature/Setting: Automation through “Dynamic Transactional Templates” with injected order and tracking data.
  

7. Mandrill (Mailchimp Transactional)

• Feature/Setting: Automates with “messages.send” for customized email containing tracking details.
  

8. Zoho Mail API

• Feature/Setting: Automate with “Send Mail” operation to trigger tracking code dispatch to customer email.
  

9. Postmark

• Feature/Setting: Automator uses “Email API” for real-time tracking notification on each shipment event.
  

10. HubSpot Email API

• Feature/Setting: Workflow automates transactional communication using “Single Send API” on shipment.
  

11. Salesforce Email Services

• Feature/Setting: “Messaging.SingleEmailMessage” automates inclusion of tracking code in customer updates.
  

12. Freshdesk/SupportDesk

• Feature/Setting: “Automations” set to send triggered replies with tracking data on ticket status update.
  

13. Slack API

• Feature/Setting: Automation posts tracking updates via “chat.postMessage” to customer communication channels.
  

14. Intercom

• Feature/Setting: Automates outbound “conversations” for real-time tracking code and order updates.
  

15. WhatsApp Cloud API

• Feature/Setting: Automated send of tracking code with “messages” endpoint for verified customer numbers.
  

16. Klaviyo

• Feature/Setting: Automation via “Transactional Emails” flow on order-shipped trigger event.
  

17. ActiveCampaign

• Feature/Setting: “Automations” module triggers workflow emailing tracking info at order completion.
  

18. Shopify Flow

• Feature/Setting: Automates sending “Order fulfilled” notification email with custom tracking variables.
  

19. WooCommerce REST API

• Feature/Setting: “Order Note” or “Email” trigger for sending transactional email with tracking details.
  

20. Zendesk

• Feature/Setting: “Triggers” automate sending ticket updates containing tracking information by email.
  

Benefits

1. Automation reduces delays, ensures instant communication of tracking codes.

2. Automates repetitive manual notification tasks—boosts productivity and efficiency.

3. Automated monitoring guarantees compliance with service-level agreements for delivery communication.

4. Automation streamlines document management and enhances customer satisfaction with transparent, real-time notification.

5. Enables scalable, automatable processes as order volumes grow.

6. Reduces support requests regarding shipment status by keeping customers automatedly updated.