Appointment scheduling with reminders

Purpose

1. Automate the process for physiatrist patient appointment requests, confirmations, rescheduling, reminders, and data capture, reducing manual scheduling labor and human error.

2. Enable seamless automated patient onboarding by integrating EHRs, calendar, and secure messaging, ensuring all pre-appointment information is gathered and reminders are sent on time.

3. Automating intake frees staff, streamlines workflows, and reduces no-shows using proactive automated reminders via multiple communication channels.

4. Ensures all appointment information, reminders, and confirmations are recorded and auditable for compliance.

Trigger Conditions

1. New patient intake form submitted online or via email triggers automated scheduling workflow.

2. Appointment request via website, patient portal, or phone IVR launches automator process.

3. Pre-set times before appointment (e.g., 48h/24h/2h) trigger automated reminder sequence.

4. Calendar updates (booking, rescheduling, cancellation) automatically update scheduling and initiate communication flows.

Platform Variants

1. Google Calendar

• API: Events.insert; automates appointment creation and updates with integrated reminders.
  

2. Microsoft Outlook Calendar

• API: CreateEvent/CreateEventV2; automates managing physiatrist scheduling with reminders.
  

3. Twilio SMS

• Feature: Messaging API; automatedly sends SMS reminders to patient numbers at set intervals.
  

4. SendGrid

• API: Mail Send; automates personalized email notifications and reminders for appointments.
  

5. WhatsApp Business API

• Endpoint: /messages; automator for automated WhatsApp reminders and confirmations.
  

6. Slack

• API: chat.postMessage; automates internal team notifications about new bookings or changes.
  

7. Zoho CRM

• API: insertRecords; automates logging patient interactions and appointment statuses.
  

8. Salesforce Health Cloud

• API: Create Appointment; automates appointment tracking and reminder workflows.
  

9. HubSpot

• API: Engagements API; automates appointment activities and automated follow-up reminders.
  

10. DocuSign

• API: Envelopes; automates sending intake or consent forms upon appointment confirmation.
  

11. Calendly

• API: Event Types & Scheduled Events; automates bookings and sends automated reminders.
  

12. Acuity Scheduling

• API: Appointments; automates scheduling, rescheduling, and reminder logic.
  

13. Zoom

• API: Meetings; automates creation of virtual physiatrist consultations and reminders.
  

14. RingCentral

• API: SMS; automates two-way text appointment confirmations for physiatry practice.
  

15. Mailchimp

• API endpoint: messages/send; automates batch reminder campaign delivery to patients.
  

16. Freshdesk

• API: Tickets; automates support and pre-visit instruction flows linked to appointments.
  

17. Pipedrive

• API: Activities Endpoint; logs appointment-related activity and automates follow-ups.
  

18. Epic (EHR)

• API: Scheduling; automatedly syncs appointments and triggers notifications.
  

19. Athenahealth

• API: Appointments; automates EHR scheduling and automated intake for physiatry.
  

20. Webex

• API: Meetings API; automates video appointment setup and reminder notifications.
  

21. Vonage

• API: SMS API; automator for automated messaging flows related to patient scheduling.
  

22. Intercom

• API: Messages; automates direct chat reminders and onboarding messages to patients.
  

Benefits

1. Automates appointment reminders, reducing patient no-shows and ensuring higher treatment adherence.

2. Automator-centralizes data, automating administrative workload for physiatry practices.

3. Enables secure, compliant, and auditable automation of patient communication and appointment scheduling.

4. Improves patient satisfaction through proactive, timely, automated messages across multiple channels.

5. Automation optimizes resource allocation, maximizing practitioner and staff efficiency.