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Automated VIP or loyalty program invitations

Purpose

1.1. Automate the delivery of VIP or loyalty program invitations to regular, high-spend, or engaged patrons in a piano bar setting.
1.2. Automates segmentation of customer lists based on predefined criteria (spending behavior, frequency, event attendance).
1.3. Automating the communication and follow-up process to increase engagement, retention, and upsell through exclusive offers.
1.4. Automates data collection for performance tracking and continuous improvement of engagement strategies.
1.5. Automates integration across CRM, marketing, SMS, and email systems for unified orchestration of invitations.

Trigger Conditions

2.1. Automated trigger when a customer exceeds a visit or spend threshold.
2.2. Automates detection of birthdays or anniversaries from customer profiles.
2.3. Automates flag on customer record for event participation or social engagement.
2.4. Automated scheduling to send invitations after a specific period of inactivity.
2.5. Automates referral activity by loyal customers to trigger VIP invitation for both parties.

Platform Variants

3.1. Twilio SMS
• Feature/Setting: Automate event-based SMS invitation using Twilio API, Configure Messaging Service and trigger via webhook.
3.2. SendGrid
• Feature/Setting: Automates templated email invitations using SendGrid Transactional Email API, triggered by customer attribute update.
3.3. HubSpot
• Feature/Setting: Automate workflow for lead segmentation, and trigger personalized VIP email using HubSpot Workflows API.
3.4. Salesforce
• Feature/Setting: Automates outbound email/campaign task using Process Builder and Salesforce Flow API.
3.5. Mailchimp
• Feature/Setting: Automates email campaign activation with audience trigger, configured via Mailchimp Campaigns API.
3.6. ActiveCampaign
• Feature/Setting: Automated goal-based automation with Contact Tag triggers, using Automations API.
3.7. Zoho CRM
• Feature/Setting: Automates workflow rule to send emails and SMS invitations using Zoho CRM Workflows API.
3.8. Pipedrive
• Feature/Setting: Automates activity creation and email send via Pipedrive Automations API.
3.9. Constant Contact
• Feature/Setting: Automates segmented campaign using List Segment and Automation API.
3.10. Klaviyo
• Feature/Setting: Automates Flow for VIP offers based on List/Segment trigger, using Flows API.
3.11. Google Sheets
• Feature/Setting: Automates scripts to update invitation status and trigger via Google Apps Script or Sheets API.
3.12. Intercom
• Feature/Setting: Automates customer messaging workflow with custom attributes via Intercom Automations API.
3.13. Slack
• Feature/Setting: Automates channel notifications for VIP invites using Slack Incoming Webhooks API.
3.14. Airtable
• Feature/Setting: Automates record update for segmenting VIPs and triggering invitations using Airtable Automations API.
3.15. Facebook Messenger
• Feature/Setting: Automates Messenger bot invites with Messenger Send API on customer segmentation event.
3.16. WhatsApp Business API
• Feature/Setting: Automates templated message send to VIPs via session and non-session messaging.
3.17. Shopify
• Feature/Setting: Automates VIP tagging and email via Shopify Flow and Email API post-purchase.
3.18. Eventbrite
• Feature/Setting: Automates invitation to exclusive events for VIPs using Attendee API and email triggers.
3.19. Microsoft Outlook
• Feature/Setting: Automates calendar invite and follow-up email using Outlook Mail API.
3.20. Typeform
• Feature/Setting: Automates feedback form invitations for loyalty members via Typeform Responses API.
3.21. Zendesk
• Feature/Setting: Automates ticket creation and notification for VIP event invitations using Zendesk Triggers API.
3.22. Google Calendar
• Feature/Setting: Automates event-based invitations with Google Calendar Events API.

Benefits

4.1. Automates customer engagement, ensuring timely and relevant VIP communications.
4.2. Automating segmentation boosts targeting accuracy, driving higher participation and satisfaction.
4.3. Reduces manual work via automatable, repeatable logic across platforms.
4.4. Automated tracking allows for continuous performance optimization and ROI measurement.
4.5. Multi-channel automation increases invitation visibility and response rates, enhancing loyalty and event attendance.

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