Purpose
1.2. Automated alerts ensure financial risk is minimized via timely alerts for customers who exceed limits or default on terms.
1.3. Streamline finance processes by automating communications to relevant staff/customers, reducing manual tracking and intervention.
1.4. Ensure ongoing compliance with internal credit management policies through automated documentation and follow-up workflows.
Trigger Conditions
2.2. Invoice outstanding past defined overdue period (e.g., 30, 60, 90+ days).
2.3. Multiple overdue invoices for a single customer.
2.4. Payment reminders due based on payment terms.
Platform Variants
3.1. Salesforce
3.1.1. Feature/Setting: Process Builder/Flow for automating email alerts on credit breach.
3.1.2. Sample: Configure Flow with “Record Update” (Account balance) as trigger; Action: Send Email Alert.
3.2. Microsoft Power Automate
3.2.1. Feature/Setting: Scheduled cloud flow to monitor ERP data; automated Teams/SMS/email notification.
3.2.2. Sample: Trigger on daily schedule; “Condition” for overdue logic; Action: Notify via Outlook or Teams.
3.3. SAP (S/4HANA)
3.3.1. Feature/Setting: SAP Fiori app for credit management; automate alerts via built-in workflow.
3.3.2. Sample: Activate credit exposure alert notifications and escalation via SAP Business Workflow.
3.4. Oracle NetSuite
3.4.1. Feature/Setting: Saved Search auto-email based on overdue/credit thresholds.
3.4.2. Sample: Create Saved Search > Set criteria > “Email Alert” on breach.
3.5. QuickBooks Online
3.5.1. Feature/Setting: Third-party integration (Zapier) monitors overdue/credit status for automated reminder emails.
3.5.2. Sample: Zap triggers on new/updated invoice > action: Send Gmail alert.
3.6. HubSpot
3.6.1. Feature/Setting: Workflow automation for overdue follow-up tasks linked to contacts/companies.
3.6.2. Sample: If “Custom Property” (overdue status) = true, automated email or task.
3.7. Zoho Books
3.7.1. Feature/Setting: Automation rules for overdue invoices with webhooks/email.
3.7.2. Sample: Set rule “Invoice Overdue” > auto SMS/email via integration.
3.8. FreshBooks
3.8.1. Feature/Setting: Automated payment reminder emails for overdue invoices.
3.8.2. Sample: Configure “Payment Reminder” schedule in Settings.
3.9. Xero
3.9.1. Feature/Setting: Invoice reminders automation rules.
3.9.2. Sample: Enable “Invoice reminders” > schedule prior and post-due-date alerts.
3.10. Twilio
3.10.1. Feature/Setting: SMS API automation for overdue/credit alert messages.
3.10.2. Sample: Integrate with ERP; trigger API `messages.create()` with alert content.
3.11. SendGrid
3.11.1. Feature/Setting: Transactional email API for alert delivery.
3.11.2. Sample: Use `/mail/send` API; trigger automatedly on event webhook.
3.12. Slack
3.12.1. Feature/Setting: Incoming Webhooks for overdue/credit alerts to finance channel.
3.12.2. Sample: Post payload via webhook on trigger.
3.13. Mailgun
3.13.1. Feature/Setting: Email API automates custom overdue alerts.
3.13.2. Sample: Trigger POST `/messages` API for alerting.
3.14. SAP Business One
3.14.1. Feature/Setting: Alerts Management automation for credit/overdue.
3.14.2. Sample: Define Alert; Schedule/email notification rule.
3.15. Pabbly Connect
3.15.1. Feature/Setting: Automated workflow from ERP/CRM to send multi-channel credit alerts.
3.15.2. Sample: Trigger on “New Overdue Invoice” > Action: Email/SMS/Slack.
3.16. Workato
3.16.1. Feature/Setting: Automated recipe for credit/overdue monitoring in connected apps.
3.16.2. Sample: Periodic trigger > conditional check > notification action.
3.17. Zapier
3.17.1. Feature/Setting: Zap automation monitoring finance data and triggering alerts.
3.17.2. Sample: New invoice overdue in Xero triggers email via Gmail Zap.
3.18. Gmail
3.18.1. Feature/Setting: Filter and auto-send templates for overdue/credit breach.
3.18.2. Sample: Scripted trigger for overdue status sends template.
3.19. Google Sheets
3.19.1. Feature/Setting: Script or trigger for credit/overdue calculation and automated notification.
3.19.2. Sample: Time-driven script checks data, sends alert via email API.
3.20. Zoho CRM
3.20.1. Feature/Setting: Workflow automation for finance module, triggers alerts/workflows.
3.20.2. Sample: Field update on “Credit Exceeded” > trigger task/email/SMS.
Benefits
4.2. Improves cash flow management with automated reminders and escalation.
4.3. Reduces manual effort and human error by automating repetitive tracking tasks.
4.4. Enhances compliance and documentation with automated, auditable communications.
4.5. Scales alerting with business growth—automation accommodates rises in accounts managed.