Survey distribution for event feedback

Purpose

1.1. Automate targeted survey distribution post-playground event to capture participant feedback, increase engagement, and optimize service delivery based on analytics.
1.2. Automates collection of sentiment data, facility improvement suggestions, and satisfaction metrics for Parks & Recreation departments, ensuring actionable insights for strategic planning.
1.3. Drives automated reminders for survey completion to maximize response rates and data integrity.

Trigger Conditions

2.1. Event conclusion timestamp from registration or attendance app.
2.2. Participant sign-out within mobile attendance system.
2.3. Automated batch timeline (e.g., send surveys one hour after event ends).
2.4. Receipt of event completion flag in calendar or booking APIs.
2.5. Custom automation webhook from event management software.

Platform Variants

3.1. SurveyMonkey
• API: /v3/surveys/send — automates sending survey links to specified emails post-event.
3.2. Google Forms
• Feature: Google Forms Auto-email Add-on — automates survey link distribution using participant data from Google Sheets.
3.3. Microsoft Forms
• Function: Power Automate triggers — automates sending form links through Teams or Outlook upon event completion.
3.4. Typeform
• API: /responses — automates personalized survey creation and triggers automated email distribution.
3.5. Twilio
• Function: SMS API — automates sending survey invites via SMS, triggered by event management webhook.
3.6. SendGrid
• Email API: /mail/send — automates bulk survey email campaigns with event-specific customization.
3.7. Mailchimp
• Campaigns API: automate survey invites as part of a post-event sequence.
3.8. HubSpot
• Workflows: automate survey emails to contacts registered for playground events.
3.9. Salesforce
• Process Builder/Flow: triggers automated survey outreach based on custom event objects.
3.10. Zoho Survey
• Integration: automates surveys sent to registrants using Zoho Flow with event trigger.
3.11. Slack
• Slack API: automates direct survey invitations to participants via channel/message upon event wrap-up.
3.12. Facebook Messenger
• Messenger API: automates survey link distribution via direct message to event attendees.
3.13. WhatsApp Business
• WhatsApp API: automates survey invitation messages after playground event participation.
3.14. Eventbrite
• Webhooks/API: automates post-event survey invite to ticket holders via Eventbrite contact list.
3.15. ActiveCampaign
• Automations: automates personalized survey emails post attendance logging.
3.16. Trello
• Butler Automation: automates moving surveyed participants to feedback lists, triggers thank-you cards.
3.17. Airtable
• Automations: upon check-out in database, automates survey email via integration tools.
3.18. Constant Contact
• API: automate survey outreach to segmented contact lists derived from event participation data.
3.19. Pipedrive
• Workflow Automation: automate survey follow-ups with contacts linked to event deals/activities.
3.20. Zapier
• Zap: automates workflow to detect event end, compiles email list, and triggers multi-channel survey distribution.

Benefits

4.1. Automates entire survey outreach for large-scale playground events, reducing staff workload.
4.2. Increases survey completion rates by automating multi-channel reminders and personalization.
4.3. Real-time automated feedback aggregation accelerates data-driven decision making.
4.4. Ensures scalable, replicable automator process across events and locations.
4.5. Flexible automation integrates with any workflow, ensuring each Parks & Recreation team can customize their automation stack.