Automated feedback capture post-events

Purpose

1.1. Automatedly collect, store, and analyze participant feedback after cue sports or swimming events held by education-focused sports schools.
1.2. Automate reminder messages, survey distribution, and response consolidation to measure event quality and allow management improvements.
1.3. Automate feedback loops to adapt future classes, coach training, and facility improvements based on real, data-driven responses.

Trigger Conditions

2.1. Automated feedback requests triggered immediately after event end time in calendar.
2.2. Trigger automation upon participant checkout or session completion in booking system.
2.3. Automate feedback after manual event completion confirmation by event organizer.
2.4. Automator triggers based on attendance or registration list finalization.

Platform Variants

3.1. Twilio SMS
• Feature/Setting: Automate SMS feedback outreach using Twilio Programmable Messaging API; configure message body, event link, sender ID.

3.2. SendGrid
• Feature/Setting: Automate post-event feedback emails using SendGrid Marketing Campaigns; configure sender, subject, and embedded survey form.

3.3. Typeform
• Feature/Setting: Automated survey creation and branded event feedback forms using Typeform API; auto-generate personalized survey invitations.

3.4. Google Forms
• Feature/Setting: Automate creation of forms with Google Forms API, share auto-filled event links via email.

3.5. SurveyMonkey
• Feature/Setting: Automated survey deployment via SurveyMonkey API; configure audience and trigger via API call.

3.6. HubSpot
• Feature/Setting: Automate feedback workflow using HubSpot Workflows; set trigger after event property is set to "Completed."

3.7. Salesforce
• Feature/Setting: Automate Experience Cloud or email feedback using Process Builder or Flow; configure triggers and link to event record.

3.8. Mailchimp
• Feature/Setting: Automate post-event email campaigns with Mailchimp Automations; configure trigger as "Event Completed" tag.

3.9. Airtable
• Feature/Setting: Automate creation of records and updating tables with Airtable Automations; use events table as trigger.

3.10. Slack
• Feature/Setting: Automate Slack reminders or announcement channel posts using Slack Apps API after event end.

3.11. Microsoft Teams
• Feature/Setting: Scheduled notifications automatedly sent post-event using Teams Graph API and Power Automate.

3.12. Zapier
• Feature/Setting: Automate multi-app workflows, setting "New Event End" as a trigger, outputting to survey platforms.

3.13. Google Calendar
• Feature/Setting: Automate triggers for events ending using Google Calendar API, integrate with mailer/survey tools.

3.14. ActiveCampaign
• Feature/Setting: Automate feedback email sequences and SMS with post-event automation workflow.

3.15. Intercom
• Feature/Setting: Automate in-app or email feedback messages triggered by event milestone via Intercom API.

3.16. Eventbrite
• Feature/Setting: Use Eventbrite API to automate attendee export and feedback invitation after event concludes.

3.17. Zoho CRM
• Feature/Setting: Automate post-event surveys with Zoho CRM workflow rules, pushing to integrated survey forms.

3.18. WhatsApp Business API
• Feature/Setting: Automatically send survey links via WhatsApp after event end, using templated messages and participant variables.

3.19. Pabbly Connect
• Feature/Setting: Automate workflows to trigger feedback email or SMS sequences after event date.

3.20. Monday.com
• Feature/Setting: Automate task board updates and feedback request emails post-event with automations and integrations.

3.21. Calendly
• Feature/Setting: Automate post-meeting feedback emails via webhook or integrations after scheduled event time.

3.22. Trello
• Feature/Setting: Automate feedback action cards creation on boards using Trello API after event completion.

3.23. Asana
• Feature/Setting: Automate post-event feedback tasks or reminders to team using Asana API or Rules.

3.24. JotForm
• Feature/Setting: Automated survey distribution and response collection using JotForm API, post-event.

3.25. Klaviyo
• Feature/Setting: Automate personalized post-event feedback requests via SMS or email flow.

Benefits

4.1. Automates repetitive manual feedback solicitation, increasing managerial efficiency.
4.2. Automates response compilation and real-time reporting for quick decision-making.
4.3. Ensures no feedback opportunity is missed, improving service quality through fully automated cycles.
4.4. Automates multi-channel outreach, maximizing response rates with minimal staff input.
4.5. Automating participant engagement supports higher retention and more actionable insights for cue sports and swimming education providers.
4.6. Automation ensures feedback collection is timely, structured, and consistent.