Shift change and availability notifications

Purpose

1. Automate shift change updates and availability notifications for pool billiard club staff, ensuring instant communication and reducing manual scheduling errors.

2. Enables staff to receive automated alerts for new, swapped, or available shifts and automated reminders for pending confirmations, improving operations and automating staff management.

3. Provides club managers a centralized, automatable, and automated tool to track staff attendance, last-minute changes, and real-time shifts updates.

4. Ensures coverage gaps are automatedly flagged and alternative staff are notified automatically, streamlining pool club operations.

Trigger Conditions

1. Manual shift swap request from staff in the club system or scheduling app.

2. New shift published by management or cancellation of scheduled shift.

3. Staff updating their availability or becoming unavailable in digital calendar.

4. Time-based automation for reminders (e.g., 24h or 2h before shift start).

5. Automated detection of uncovered shifts in scheduling platform.

Platform Variants

1. Twilio SMS

• Feature/Setting: Automate SMS notifications via Messaging API to send shift changes and alerts to staff phone numbers.
• Configuration: Set up Twilio trigger linked to shift event in scheduling tool; provide staff phone fields.

2. SendGrid

• Feature/Setting: Automate email notifications on schedule changes using SendGrid Transactional Email API.
• Configuration: Connect schedule event to SendGrid's dynamic template; map staff emails.

3. Slack

• Feature/Setting: Automate direct messages or channel alerts for shift updates via Slack Incoming Webhooks.
• Configuration: Link webhook to scheduling app events; set staff channel/user mentions.

4. Microsoft Teams

• Feature/Setting: Automate notifications in Teams with Microsoft Graph API to send card-based notifications.
• Configuration: Setup adaptive cards triggered by scheduling system change.

5. Discord

• Feature/Setting: Automates staff shift update pings in Discord channels with Webhook URL automator.
• Configuration: Trigger webhook post on new shift/availability change.

6. Zapier

• Feature/Setting: Automate multi-channel shift notifications using Zapier paths and filters.
• Configuration: Link scheduling tool to Zapier, choose SMS, email, or chat path per user.

7. Google Calendar

• Feature/Setting: Automate calendar invites for new or updated shifts via Calendar Events API.
• Configuration: When shifts are edited, auto-update calendar event for staff.

8. Outlook Calendar

• Feature/Setting: Automate calendar appointment invitations on new shifts or swaps using Graph API.
• Configuration: Scheduling event triggers appointment email to assigned staff.

9. WhatsApp Business API

• Feature/Setting: Automate shift change alerts to WhatsApp using Messages API.
• Configuration: Trigger WhatsApp template message for availability updates.

10. PagerDuty

• Feature/Setting: Automates shift scheduling alerts as PagerDuty incidents or notifications.
• Configuration: Scheduling system pushes incidents on last-minute shift gaps.

11. BambooHR

• Feature/Setting: Automate HR system updates and send notifications via BambooHR Webhooks.
• Configuration: Trigger on time off/availability update in BambooHR.

12. Deputy

• Feature/Setting: Automate mobile push notifications on schedule changes via Deputy Notifications API.
• Configuration: Schedule event triggers push to Deputy app for affected staff.

13. When I Work

• Feature/Setting: Automate shift broadcasts using When I Work Scheduling API.
• Configuration: Trigger on posted or swapped shifts for targeted staff.

14. Shiftboard

• Feature/Setting: Automate automated shift assignments/notifications via Shiftboard REST API.
• Configuration: New or swapped shift triggers notification to staff.

15. Zoho People

• Feature/Setting: Automate leave/availability updates sent as Zoho notifications using Zoho People API.
• Configuration: Update triggers notification broadcast to managers.

16. Monday.com

• Feature/Setting: Automate board updates and notifications with Monday.com Automations.
• Configuration: Scheduling item changed triggers team notification or email.

17. Asana

• Feature/Setting: Automate task and comment alerts for shift changes using Asana API Webhooks.
• Configuration: New/updated shift triggers task for confirmation.

18. Trello

• Feature/Setting: Automate Trello card alerts to staff for each updated shift using Trello Automation.
• Configuration: Card change sends notification via Power-Up.

19. Salesforce

• Feature/Setting: Automate staff community notifications on shift updates via Salesforce Process Builder.
• Configuration: Record change triggers outbound alert.

20. Notion

• Feature/Setting: Automate Notion database notifications using Notion API and third-party messaging.
• Configuration: New/changed schedule entry sends alert to team.

Benefits

1. Automates manual communication processes, reducing delays and errors in staff scheduling.

2. Ensures automatedly up-to-date information for all team members improving responsiveness.

3. Automator-driven operations help managers fill open shifts faster via parallel notifications.

4. Automation builds audit trails for compliance and reduces no-shows for scheduled shifts.

5. Automating reminders enhances staff accountability and club operational efficiency.