Security & Data Management AutomationPurpose
1.2. Automates verification for user eligibility, logging, auditing, and granting or revoking access in an orchestrated sequence, optimizing security policy enforcement.
1.3. Centralizes automatable control over employee onboarding/offboarding, role changes, and temporary access to sensitive postal IT systems and resources.
1.4. Enables automated escalation, approval, status tracking, documentation, and compliance management across cross-functional post office teams.
Trigger Conditions
2.2. Request detected in HR management system, ITSM (IT Service Management), or secure shared mailbox.
2.3. Manager or designated approver reviews pending automated access requests.
2.4. Approval, escalation, rejection, or modification triggered through secure workflow automator.
2.5. Completion: Access provisioned, logged, confirmation sent to user and stakeholders.
Platform Variants
• Feature/Setting: Use “Start an approval” and “SharePoint – Create item”; configure automated access initiation & auditing.
3.2. ServiceNow
• Feature/Setting: Flow Designer ‘Create Approval Record’ and ‘Update User’; automate access requests and processing.
3.3. Okta
• Feature/Setting: Okta Workflows ‘Assign User to Group’ or Lifecycle APIs, automate provisioning and deprovisioning.
3.4. AWS IAM
• Feature/Setting: AWS CLI/API ‘CreateUser’, ‘AttachUserPolicy’; automate user access creation and permissioning.
3.5. Azure AD
• Feature/Setting: Graph API ‘Add member to group’ and ‘Remove member’; automate directory access changes.
3.6. Google Workspace Admin SDK
• Feature/Setting: ‘Users.insert’, ‘Groups.insert’ REST API; automate GSuite account and group access.
3.7. Slack
• Feature/Setting: ‘conversations.invite’ API; automate IT request notification to a channel or approver DM.
3.8. Jira Service Management
• Feature/Setting: ‘Create Issue’ with custom workflow; automate IT service ticketing and approval.
3.9. Zendesk
• Feature/Setting: ‘Tickets API’ automated ticket creation and status updates for access approval requests.
3.10. Trello
• Feature/Setting: ‘Create Card’ via API; automate access requests as cards for IT review.
3.11. Salesforce
• Feature/Setting: Platform Events & Process Builder; automate change in user profile and permissions on approval.
3.12. Box
• Feature/Setting: ‘Invite User’ API; automate file/folder shared resource access provisioning.
3.13. DocuSign
• Feature/Setting: ‘Envelope API’; automates secure digital signature capture on access request forms.
3.14. SAP SuccessFactors
• Feature/Setting: Workflow Rules & Integration Center; automate HR system changes for access onboarding.
3.15. Freshservice
• Feature/Setting: ‘Requests API’; automate creation of automated access request tickets.
3.16. BambooHR
• Feature/Setting: Webhooks/API; automate user creation & notify IT of access needs on hire.
3.17. Cisco Identity Services Engine (ISE)
• Feature/Setting: ERS APIs ‘CreateUser’, ‘AddGroup’; automate network access provisioning and logging.
3.18. OneLogin
• Feature/Setting: ‘User Provisioning APIs’; automate group memberships and access removal.
3.19. Workday
• Feature/Setting: Business Process Framework; automates account creation and access handoff steps.
3.20. Duo Security
• Feature/Setting: ‘Admin API’; automate enrollment and revocation of MFA for critical systems.
Benefits
4.2. Reduces security risk by automatedly enforcing approval chains and logging.
4.3. Automated reminders/escalations reduce request bottlenecks and unauthorized access.
4.4. Supports audit and compliance via automation—granular access logs and approval trails.
4.5. Accelerates onboarding/offboarding, ensuring only eligible users automatedly receive access.
4.6. Provides an audit-ready, automatable workflow for compliance with postal regulatory standards.