Stakeholder and Public CommunicationPurpose
1.2. Automating real-time feedback gathering to monitor satisfaction, identify concerns, and detect emerging public health issues.
1.3. Automator-driven reporting and alerting to public health decision-makers about trends, complaints, or urgent issues.
1.4. Automatedly enabling transparent, data-driven communication with stakeholders and the general public.
1.5. Supporting continuous improvement of public health strategies by automating feedback analytics.
Trigger Conditions
2.2. Scheduled intervals for bulk feedback campaigns (e.g., quarterly, monthly).
2.3. Public events or crises (e.g., outbreaks or emergency response periods).
2.4. Automated detection of keywords or spikes in public sentiment on digital channels.
Platform Variants
• Feature/Setting: Automate SMS surveys using Programmable Messaging API — configure phone numbers, message templates, and webhook endpoints.
3.2. SendGrid
• Feature/Setting: Automate email surveys with Marketing Campaigns API; schedule personalized feedback requests and embed survey links.
3.3. Google Forms
• Feature/Setting: Automator collects responses using Forms API and automatedly exports results to Sheets for analytics.
3.4. Typeform
• Feature/Setting: Automate survey generation via Responses API; trigger automations on each submission.
3.5. SurveyMonkey
• Feature/Setting: Automate distribution and analysis using SurveyMonkey Collectors API.
3.6. Microsoft Forms
• Feature/Setting: Use Graph API to automate form deployment and response aggregation.
3.7. WhatsApp (via Twilio API)
• Feature/Setting: Automate feedback collection using WhatsApp Business messaging and automate response forwarding.
3.8. Facebook Messenger
• Feature/Setting: Automate chat-based surveys via Messenger Platform Send API with quick replies setup.
3.9. Zendesk
• Feature/Setting: Automate feedback ticket creation and analytics via Support and Satisfaction Rating APIs.
3.10. Intercom
• Feature/Setting: Automate in-app survey triggers using Conversations API and Event Webhooks.
3.11. Slack
• Feature/Setting: Automate feedback prompts in channels with Incoming Webhooks and automate export via Slack API.
3.12. Google Sheets
• Feature/Setting: Automator imports survey data for automated analysis and visualizations through Sheets API.
3.13. Tableau
• Feature/Setting: Automate feedback dashboard updates using Tableau REST API for automated health insights.
3.14. Power BI
• Feature/Setting: Automate dataset refresh and visualization using Power BI REST APIs.
3.15. Qualtrics
• Feature/Setting: Automate survey distribution and analytics with Qualtrics Survey Responses API.
3.16. Salesforce
• Feature/Setting: Automate feedback record creation and automate reporting using Salesforce REST APIs.
3.17. Zapier
• Feature/Setting: Automate cross-platform survey flows with Zaps; trigger actions on feedback received.
3.18. Airtable
• Feature/Setting: Automates survey data storage using Forms and automates record processing with Airtable API.
3.19. Mailchimp
• Feature/Setting: Automate feedback email campaigns and automate list segmentation with Mailchimp API.
3.20. HubSpot
• Feature/Setting: Automates feedback form integration and automated follow-up using HubSpot Forms API.
3.21. RedCap
• Feature/Setting: Automate clinical/public health survey distribution, automating data collection via REDCap API.
3.22. Jotform
• Feature/Setting: Automate form creation and feedback collection using Jotform API with automated response routing.
Benefits
4.2. Enables automated responses to public health trends and urgent concerns.
4.3. Provides an automated, consistent, and scalable feedback channel.
4.4. Improves data-driven automated policymaking and stakeholder engagement.
4.5. Automator ensures rapid adaptation to public health needs via automated insights.