Purpose
1.2. Automated flows verify tenant compliance, manage notifications, handle document uploads, aggregate status for auditors, and provide real-time eligibility dashboards.
1.3. This automation systematically minimizes compliance risks, streamlines reporting, and enhances transparency during regulatory audits by automating recurring eligibility checks.
Trigger Conditions
2.2. Tenant or caseworker submits a change request or update.
2.3. Government system sync detects missing or expiring documents.
2.4. Automated reminders triggered by inactivity or non-response within set timeframes.
Platform Variants
3.1. Twilio SMS
• Feature/Setting: SMS notifications for reminders
• Automation: Configure "Send Message" API for tenant deadline alerts and verification requests.
3.2. SendGrid
• Feature/Setting: Automated email sequences
• Automation: Use "Mail Send" endpoint for sending eligibility reminders and compliance updates.
3.3. DocuSign
• Feature/Setting: E-signature workflow automation
• Automation: Set up "Envelope Create" API to request and track signed re-certification documents.
3.4. Google Sheets
• Feature/Setting: Collaborative spreadsheet syncing
• Automation: Use "Append Row" trigger to log responses and automate compliance status updates.
3.5. Salesforce
• Feature/Setting: CRM case automation
• Automation: Configure "Create Record" for eligibility case creation and status workflow.
3.6. Microsoft Teams
• Feature/Setting: Automated notifications/channels
• Automation: Use "Send Notification" connector to alert housing officers about overdue re-certifications.
3.7. Docparser
• Feature/Setting: Document data extraction
• Automation: Use "Parse Document" API to automate tenant document analysis and field extraction.
3.8. Dropbox
• Feature/Setting: Secure document upload
• Automation: Set "File Upload" triggers to automate document collection and organization.
3.9. Slack
• Feature/Setting: Workflow notifications
• Automation: Use "Chat PostMessage" to automate compliance status updates for teams.
3.10. Zoom
• Feature/Setting: Automated meeting scheduling
• Automation: Use "Create Meeting" API for required tenant or auditor sessions.
3.11. Zapier
• Feature/Setting: Automate cross-platform triggers
• Automation: Automator mapping to trigger multiple workflows from a compliance status change.
3.12. Airtable
• Feature/Setting: Automated database updates
• Automation: Use "Create Record" to log and update tenant eligibility data.
3.13. Google Drive
• Feature/Setting: Document storage automation
• Automation: Use "Upload File" to organize submitted eligibility documents.
3.14. Adobe Sign
• Feature/Setting: Re-certification e-signatures
• Automation: Set "Send Agreement" automation for collecting digital signatures.
3.15. HubSpot
• Feature/Setting: Automated emails/workflows
• Automation: Configure "Workflow" tool for scheduling eligibility checks and follow-ups.
3.16. Outlook 365
• Feature/Setting: Calendar and email triggers
• Automation: Use "Send Email" or "Create Calendar Event" email notifications for deadlines.
3.17. Monday.com
• Feature/Setting: Eligibility project boards
• Automation: "Create Item" automation for tracking tenant review progress.
3.18. Formstack
• Feature/Setting: Online form automation
• Automation: Set "Form Submit" endpoint to collect and route tenant information automatically.
3.19. Power Automate
• Feature/Setting: Cross-system workflow automation
• Automation: Use "Scheduled Flow" for periodic re-certification reminders and updates.
3.20. AWS Lambda
• Feature/Setting: Serverless compliance logic
• Automation: Configure function triggers for real-time status computation and escalation.
3.21. Google Forms
• Feature/Setting: Automate data collection
• Automation: "On Submit" trigger pushes tenant eligibility data to compliance workflows.
3.22. Jira
• Feature/Setting: Automated ticket generation
• Automation: Set "Create Issue" automation for manual review follow-up and escalations.
3.23. Pabbly Connect
• Feature/Setting: Integrates government housing software
• Automation: Automate workflows when new tenant records are added or eligibility changes detected.
3.24. OneSpan Sign
• Feature/Setting: Digital signature automation
• Automation: Use "Send Document" API for collecting compliance agreements.
3.25. Asana
• Feature/Setting: Automated tasks for compliance alerts
• Automation: Use "Create Task" endpoint for tracking tasks in eligibility workflows.
Benefits
4.2. Automated reminders and escalations increase compliance rate.
4.3. Automator orchestration enhances auditability and reporting in real-time.
4.4. Automatable document collection and review speed up re-certification.
4.5. Automated dashboards improve transparency for government auditors.
4.6. Automatedly ensures regulatory deadlines are met, reducing compliance risks.
4.7. Automation delivers scalability for large-scale public housing programs.
4.8. Automating notifications and e-signatures minimizes delays and tenant churn.
4.9. Automated workflows adaptively escalate overdue or incomplete cases.
4.10. End-to-end automation saves administrative costs and resource allocation.