Auto-acknowledgement of catering or large booking inquiries

Purpose:

1.1. Automate acknowledgement of catering or large booking inquiries submitted via website, email, chat, or contact forms in Punjabi restaurants.
1.2. Instantly confirm receipt and provide guests automated assurance their request is being processed.
1.3. Automate inclusion of custom responses (estimated response time, contact details, menu previews, upsell offers) based on inquiry source or supply characteristics.
1.4. Automatedly synchronize inquiry details to internal CRM, reservation, and event management systems for further automated processing and tracking.

Trigger Conditions:

2.1. Automated trigger fires on new inbound message containing keywords “catering”, “group booking”, or guest count above preset threshold.
2.2. Automated webhook receives POST/push notification from online forms or reservation portals.
2.3. API receives new object insertion tagged as “event”, “group”, or “banquet” booking.
2.4. Automated email parsing detects structured request for Punjabi cuisine events.

Platform Variants:

3.1. Twilio SMS
• Feature/Setting: SMS Auto-Response; configure studio flow to automate reply to relevant inbound keywords. Example: Configure Studio Autoresponder widget with booking and catering keywords.

3.2. SendGrid
• Feature/Setting: Inbound Parse Webhook; automate parsing, then trigger outbound transactional acknowledgment email via dynamic transactional template.

3.3. Gmail API
• Feature/Setting: Automate script to trigger on “new” matching subject/body, replying with templated message via Users.messages.send.

3.4. Microsoft Outlook Graph API
• Feature/Setting: Automate flow using /me/mailFolders('Inbox')/messages to trigger auto-reply to matching inquiries.

3.5. Slack
• Feature/Setting: Workflow Builder automates sending channel DM or reply where group booking intent detected via incoming webhook.

3.6. HubSpot
• Feature/Setting: Conversation automation; trigger workflow on new contact form submission for catering, automate follow-up via email module.

3.7. Zoho CRM
• Feature/Setting: CRM workflow automation on new lead with “Catering” tag, sending instant acknowledgment via email/SMS channel.

3.8. Salesforce
• Feature/Setting: Process Builder with trigger on custom Event__c object to automate response email or notification.

3.9. Zendesk
• Feature/Setting: Automated Macro on ticket creation with “event” or “catering” tag to reply and automate internal routing.

3.10. Intercom
• Feature/Setting: Automated Message; configure triggered outbound chat or email acknowledging booking/catering inquiries.

3.11. WhatsApp Business API
• Feature/Setting: Automated template message reply for recognized catering request patterns.

3.12. Facebook Messenger API
• Feature/Setting: Automate chatbot to detect and acknowledge catering keywords, provide follow-up contact info.

3.13. Google Forms
• Feature/Setting: Automate submission trigger via Apps Script to send email or SMS receipt when form mentions “group/catering”.

3.14. Typeform
• Feature/Setting: Automate integration with webhook to trigger personalized auto-reply on relevant form responses.

3.15. Shopify
• Feature/Setting: Automate Flow app triggers on order note/booking app keywords, sending an automated order acknowledgment.

3.16. Calendly
• Feature/Setting: Automated workflow with Webhooks/Integrations to instantly send acknowledgment for new event bookings with tag “catering”.

3.17. Mailgun
• Feature/Setting: Email route with automated parsing triggers auto-response for large orders/catering emails.

3.18. Pabbly Connect
• Feature/Setting: Automate recipe for webhook or email trigger with instant auto-reply setup for group booking requests.

3.19. ActiveCampaign
• Feature/Setting: Automated email automation sequence triggers auto-respond on form or email capture related to catering.

3.20. Airtable
• Feature/Setting: Automate script on new “Event Inquiry” row, sending custom acknowledgment email via scripting extension or Zap.

3.21. Freshdesk
• Feature/Setting: Ticket creation automation to reply with group/catering template for relevant keywords at ticket open.

3.22. Jotform
• Feature/Setting: Automate autoresponder email set for forms targeting catering/event bookings, instant acknowledgment with custom content.

3.23. Telegram Bot API
• Feature/Setting: Bot webhook automates message acknowledgment reply upon catering/bookings keyword detection.

Benefits:

4.1. Automates guest assurance, enhancing customer satisfaction by providing immediate acknowledgment.
4.2. Automates inquiry routing and follow-up tasks across multiple communication channels.
4.3. Automated data capture and CRM logging streamline reservation and event order management.
4.4. Reduces manual labor, automates repetitive responses, and minimizes missed revenue opportunities.
4.5. Enables scalable, automatable solution, ensuring professionalism for every large booking inquiry.