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Diagnostic result import and patient notification

Purpose

 1.1. Automate diagnostic result import from labs or EMRs into rheumatology clinical systems.
 1.2. Automate identification and routing of specific diagnostic findings to clinicians for review.
 1.3. Automate patient notification via SMS, email, app notification, or call for normal/abnormal results.
 1.4. Automator reduces manual review workloads and enables automated escalation for critical findings.
 1.5. Automates logging of results, notifies staff of unread results, and generates communication audit trails.
 1.6. Automates compliance with privacy and notification timing requirements.

Trigger Conditions

 2.1. Automated import detected of new diagnostic results in LIS, EMR, or EHR.
 2.2. Result status update (new or revised).
 2.3. Manual trigger for urgent/critical result entry.
 2.4. Preset schedule for batch result polling from labs.
 2.5. Automated patient status change, e.g., "ready for communication".

Platform Variants

 3.1. Epic
  • Feature: Open.epic FHIR APIs / Notification APIs — automate pulling lab results & posting to In Basket.
 3.2. Cerner PowerChart
  • Feature: HL7 FHIR API — automate diagnostic report fetching & ‘Clinical Notification’ rules.
 3.3. Athenahealth
  • Feature: Athenahealth API (GET /v1/{practiceid}/labresults) — automate lab result retrieval.
 3.4. Allscripts
  • Feature: Unity API — use LabResultChanged event to automate fetching and alerting processes.
 3.5. Meditech
  • Feature: Expose Lab Result Interface via HL7 — automate polling and notification to clinician dashboard.
 3.6. Salesforce Health Cloud
  • Feature: Health Cloud APIs — automate creation of Case and trigger notification via Process Builder.
 3.7. Twilio SMS
  • Setting: SMS API (POST /Messages) — automate patient result notification for normal/abnormal findings.
 3.8. Mailgun
  • Setting: Automated email API (POST /messages) — automate sending confidential results to patients.
 3.9. SendGrid
  • Setting: Transactional Templates — automate personalized result notification emails.
 3.10. Slack
  • Setting: Incoming Webhooks — automate direct message alerts for new urgent results to clinicians.
 3.11. Microsoft Teams
  • Feature: Connector webhook — automates channel message on incoming diagnostic results.
 3.12. Google Cloud Healthcare API
  • Feature: FHIR store Event — automate cloud-based ingest and downstream notifications.
 3.13. AWS HealthLake
  • Feature: HL7/FHIR ingestion automation — trigger Lambda for patient notification and clinician routing.
 3.14. Azure Logic Apps
  • Feature: Automated workflows — connect to EMR, automate notification across channels.
 3.15. Redox
  • Feature: Data integration Hook — automate lab/order data ingress and trigger communication bots.
 3.16. Zapier
  • Setting: Lab Result trigger → Twilio/SendGrid/Slack action — automate multi-platform notifications.
 3.17. MedBridge
  • Feature: API — automate patient notification workflow for delivered results.
 3.18. DocuSign
  • Setting: Send Agreement API — automate patient acknowledgment for delivered diagnostic reports.
 3.19. Intercom
  • Setting: Inbox API — automate patient messaging with secure result details and tracking read receipts.
 3.20. HubSpot
  • Feature: Workflow Automation — automate emails/SMS triggered by new diagnostic data.
 3.21. Paubox
  • Setting: HIPAA-compliant email API — automate secure result notification to patients.
 3.22. PagerDuty
  • Feature: On-call Notification — automate clinician alert escalation for abnormal/urgent lab values.
 3.23. TigerConnect
  • Setting: Clinical Communication API — automate secure push notifications within clinical teams.

Benefits

 4.1. Automates repetitive, error-prone result communication and logging.
 4.2. Automatedly accelerates notification to patients and clinicians.
 4.3. Automator ensures timely compliance with regulatory standards.
 4.4. Automate the reduction of administrative burden and manual handling delays.
 4.5. Automates audit trails and escalations, boosting patient safety and record integrity.
 4.6. Automatable configuration to scale across clinics, labs, and communication channels.

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