Automated truck dispatch notifications based on sand order scheduling

Purpose

1.1. Automates the dispatch notification process aligned with real-time sand order schedules.
1.2. Ensures operators, drivers, and clients receive timely alerts about truck arrivals, load assignments, and delivery ETAs.
1.3. Streamlines entire supply chain by automating dispatch updates when new orders are placed, scheduled, or amended.
1.4. Reduces manual intervention, minimizes errors, and optimizes outbound logistics for sand production plants.
1.5. Enables automated escalation for delayed dispatches or schedule conflicts with automated reminders and confirmations.

Trigger Conditions

2.1. Sand order scheduled or order details updated in ERP/logistics system.
2.2. New truck assigned or dispatch status changed (dispatched, delayed, completed).
2.3. Scheduled delivery time approaching (e.g., automated alert sent 1 hour before truck arrival).
2.4. Order cancellation or amendment triggers automated update notifications.
2.5. Driver assigned/accepted dispatch in mobile/dispatch platform.

Platform Variants

3.1. Twilio SMS/API
• Feature/Setting: Automates sending SMS notifications via Messages API; set up messaging service, configure webhook for dispatch events.
3.2. SendGrid
• Feature/Setting: Automates email notifications using Transactional Templates; trigger automated send via Email API.
3.3. Slack
• Feature/Setting: Uses Incoming Webhooks to post automated dispatch updates to operations channels.
3.4. Microsoft Teams
• Feature/Setting: Automates push messages to Teams channels via Connector/API; configure triggers for new/updated dispatches.
3.5. WhatsApp Business API
• Feature/Setting: Automates notifications to drivers/clients via WhatsApp with templated messages; configure webhook for dispatch status.
3.6. SAP ERP
• Feature/Setting: Triggers IDoc/API integration to automate alerts on order schedule or delivery change.
3.7. Oracle Transportation Management
• Feature/Setting: Automates event-based notifications through Shipment APIs; configure workflow for dispatch status.
3.8. Salesforce
• Feature/Setting: Uses Process Builder/Flows to automate dispatch notifications to contacts.
3.9. Google Sheets
• Feature/Setting: Automates adding rows or updating status via Sheets API for tracking notifications sent/acknowledged.
3.10. Zapier
• Feature/Setting: Automates multi-platform dispatch notifications with “New Row in Sheet” or “Webhook Received” triggers.
3.11. Microsoft Power Automate
• Feature/Setting: Automates workflow to send SMS/Email/Teams alerts when order scheduling data changes.
3.12. Telegram Bot API
• Feature/Setting: Automates dispatch notifications to group chats or individuals via sendMessage in Bot API.
3.13. AWS SNS
• Feature/Setting: Automates text/email/mobile push notifications via Topic Subscriptions; configure sand order triggers.
3.14. Pusher Channels
• Feature/Setting: Real-time web/mobile automated notifications using event channels.
3.15. OneSignal
• Feature/Setting: Automates push notifications to mobile/web users when dispatches are updated via REST API integration.
3.16. PagerDuty
• Feature/Setting: Automatedly creates and escalates incidents for delayed or failed dispatches via API.
3.17. Firebase Cloud Messaging
• Feature/Setting: Automates mobile push notifications for drivers/clients when orders are scheduled/changed, configured via FCM HTTP v1 API.
3.18. HubSpot
• Feature/Setting: Automates email/SMS notification workflows to contacts from updated scheduling activity.
3.19. Mailgun
• Feature/Setting: Automates transactional email notifications using the Messages API, trigger by dispatch events.
3.20. O365 Outlook
• Feature/Setting: Automates calendar/email event alerts via Graph API when orders are scheduled or dispatch times updated.

Benefits

4.1. Automates communication, ensuring stakeholders are always updated automatedly.
4.2. Decreases manual labor, downstream errors, and miscommunications through automation.
4.3. Enables automated escalation for exceptions, minimizing delivery delays.
4.4. Delivers visibility with automated real-time tracking of outbound logistics.
4.5. Supports scalable, automatable workflows adaptable to business growth.
4.6. Facilitates regulatory compliance and record-keeping by automatedly tracking dispatch comms.
4.7. Accelerates responsiveness to supply chain events by automating alerts and confirmations.