Purpose
1. Automates the continuous tracking of supplier KPIs (quality, delivery, responsiveness, cost) in a department store context.
2. Automates gathering performance data from multiple systems and generates performance dashboards/reports.
3. Automatedly schedules quarterly supplier review meetings and notifies relevant stakeholders.
4. Automator collects feedback and survey results from stakeholder teams post-review meetings.
5. Ensures automatable supplier records updates following reviews, enabling compliance and improvement actions.
Trigger Conditions
1. Scheduled automation (e.g., end of quarter or custom date frequency).
2. Automated supplier performance thresholds crossed (e.g., quality score drops below target).
3. Submission of updated performance data or survey feedback.
4. Manual automator initiation by management for ad hoc review.
5. Automated integration event from source systems (ERP, procurement, inventory).
Platform Variants
1. Microsoft Power Automate
- Feature: Automate scheduled data extraction from Excel/SharePoint, trigger calendar invites.
- API: Excel Online connector (List rows)/Outlook (Create event).
2. Google Workspace
- Feature: Automates Google Sheets data gathering, auto-sends Calendar invites.
- API: Sheets API (read data), Calendar API (events.insert).
3. SAP Integration Suite
- Feature: Automated extraction of supplier data from SAP ERP, trigger workflows.
- Function: OData Service (Supplier Info)/Workflow Service (trigger review).
4. Oracle Integration Cloud
- Feature: Automates supplier performance metric pulls, calendar scheduling.
- API: Supplier management API/Calendar API.
5. Slack
- Feature: Automated messaging to supplier management channels for reviews.
- API: chat.postMessage (send notifications).
6. Trello
- Feature: Automates creation of review cards, checklist assignment.
- API: Cards (create), Checklists (add).
7. Jira
- Feature: Automates tasks for post-review actions, tracks progress.
- API: Issue API (create, transition).
8. Zoom
- Feature: Automated scheduling of quarterly review meetings.
- API: Meeting API (create meeting, invite participants).
9. Salesforce
- Feature: Automator pulls supplier performance records, triggers follow-up cases.
- API: Query (SOQL), Case API (create case).
10. HubSpot
- Feature: Automates vendor details retrieval, creates meeting reminders.
- API: CRM API (companies, engagements).
11. Smartsheet
- Feature: Automates report consolidation, schedules sharing.
- API: Sheet API (read & write), Sheet sharing API.
12. Asana
- Feature: Automates post-review tasks and assignments.
- API: Tasks (create, assign).
13. Zendesk
- Feature: Automatedly registers supplier issues post-review as support tickets.
- API: Ticket API (create ticket).
14. NetSuite
- Feature: Extracts automated supplier performance data, synchronizes into workflow.
- API: SuiteTalk (SOAP Web Services).
15. SendGrid
- Feature: Automates sending performance reports via email.
- API: Mail Send API.
16. Mailchimp
- Feature: Automatedly sends newsletters for important review updates.
- API: Campaign API (create campaign/send).
17. Monday.com
- Feature: Creates, automates tracking of review status boards.
- API: Boards API (create item/update).
18. Zoho CRM
- Feature: Automates retrieval and update of supplier profiles post-review.
- API: Records API (get, update).
19. Dropbox
- Feature: Automates storage and sharing of review artifacts, recordings.
- API: Files Upload/Sharing API.
20. DocuSign
- Feature: Automates signature requests on supplier review documents.
- API: Envelopes API (create/send for signature).
Benefits
1. Accelerates, automates, and standardizes supplier performance reviews.
2. Reduces manual intervention; automator triggers scheduling and notifications.
3. Ensures auditable, automatable record-keeping for compliance.
4. Enables proactive issue identification via automated data analysis.
5. Increases stakeholder accountability by automating reminders and feedback collection.