Shipment status and update notifications

Purpose

1.1. Automate real-time shipment status tracking and push updates to stakeholders for aircraft parts, ensuring supply chain transparency, delaying risk mitigation, and vendor coordination.
1.2. Enhance compliance with aerospace standards via precise traceability and time-stamped notifications.
1.3. Minimize manual status checks and communication lags by programmatically informing engineers, procurement, and vendors on status changes, transit delays, and successful deliveries.

Trigger Conditions

2.1. Carrier updates shipment status (e.g., “in transit,” “delivered,” “exception”).
2.2. Warehouse scans inventory for inbound/outbound logistics.
2.3. Shipment ETA changes from logistics API.
2.4. Vendor system flags unusual shipping event/error.
2.5. Custom triggers (manual or scheduled) for high-priority packages.

Platform Variants

3.1. Twilio SMS
• Feature/Setting: Messaging API, configure to dispatch SMS to subscribed engineers/vendors on status change (`POST /Messages` with dynamic message body).
3.2. SendGrid
• Feature/Setting: Transactional Mail API for email alerts; set dynamic templates with “shipment status” variables (`POST /mail/send`).
3.3. Slack
• Feature/Setting: Incoming Webhooks; push real-time notifications to logistics or procurement channels upon events.
3.4. Microsoft Teams
• Feature/Setting: Connector/Incoming Webhook URI; format adaptive card with status updates sent to group/channel.
3.5. SAP S/4HANA
• Feature/Setting: Use OData API `/sap/opu/odata/sap/API_SHIPMENT` for event-based update triggers and push status to supplier portal.
3.6. Salesforce
• Feature/Setting: Platform Events; configure for "Shipment_Status_Changed" and automate notification to case owners.
3.7. Oracle SCM Cloud
• Feature/Setting: REST API `/fscmRestApi/resources/latest/shipmentLines` trigger for process event integration to notify users.
3.8. Google Chat
• Feature/Setting: Chatbot or webhook; format and deliver shipment alerts into designated space.
3.9. PagerDuty
• Feature/Setting: Incidents API; leave status as notification-only (not incident) via event API (`/events/v2/enqueue`).
3.10. Jira Service Management
• Feature/Setting: Automation trigger for issue creation linked to late/missing shipments (`POST /rest/api/3/issue`).
3.11. Zendesk
• Feature/Setting: Triggers and API to send notifications as tickets with “Shipment Delay” or “Status Change” tags.
3.12. Asana
• Feature/Setting: Automation rule; POST to `/tasks` with details for project tracking.
3.13. Trello
• Feature/Setting: Power-Ups or Bots; auto-create/update cards with shipment event info.
3.14. ServiceNow
• Feature/Setting: Flow Designer; trigger REST step to update stakeholders on shipment milestone.
3.15. HubSpot
• Feature/Setting: Workflow automation; trigger email/SMS alerts using `engagements/v1/engagements` endpoint.
3.16. Zoho CRM
• Feature/Setting: Workflow rules linked to custom fields; invoke webhook on `status` change.
3.17. FedEx Web Services
• Feature/Setting: Track API; poll for status, use callback for update notification (`TrackRequest/TrackReply`).
3.18. UPS Tracking API
• Feature/Setting: Tracking API for scheduled pulls, push updates on new events.
3.19. DHL Shipment Tracking
• Feature/Setting: DHL XML API to monitor shipment, trigger webhook for alerts on status updates.
3.20. Microsoft Power Automate
• Feature/Setting: Event-driven flow; configure shipment status triggers to email/SMS/Teams.
3.21. Google Sheets
• Feature/Setting: App Script Trigger or webhook; auto-update rows and push email notification when status/cell changes.
3.22. Monday.com
• Feature/Setting: Automation Rule – “When status changes, notify…”; configure HTTP POST.

Benefits

4.1. Complete automation of notification flow ensures zero-delay communication.
4.2. Stakeholders receive updates in their preferred platform and format.
4.3. Prevents supply chain bottlenecks from unnoticed shipment delays.
4.4. Reduces manual overhead for engineers and vendor managers.
4.5. Facilitates compliance with quality-control and industry traceability standards.