Automated ticketing and check-in process for events

Purpose

1.1. Streamline event ticket purchasing, attendee registration, and check-in for Aboriginal art gallery events.
1.2. Minimize manual labor for staff and provide a digital, contactless visitor journey.
1.3. Integrate ticketing with indigenous artist promotions and post-visit engagement via automated notifications.
1.4. Collate visitor data for analytics improving future gallery event offerings and artist exposure.

Trigger Conditions

2.1. New ticket purchase initiated via gallery website or partnered booking platform.
2.2. Visitor arrives at venue for in-person check-in.
2.3. Online event access requested by remote attendees.
2.4. Post-event feedback and further engagement initiated after event concludes.

Platform Variants

3.1. Eventbrite API
• Feature/Setting: “Order Created” Webhook — triggers automation flow on ticket sale.
3.2. Square Online Checkout
• Feature/Setting: API ‘Order.Payment.updated’ — notifies when payment for a ticket is processed.
3.3. Zapier Webhooks
• Feature/Setting: Custom Webhook (Catch Hook) — receives event registration details and pushes data downstream.
3.4. Twilio SMS
• Feature/Setting: Programmable Messaging API — sends SMS with QR e-tickets to customers.
3.5. Mailchimp
• Feature/Setting: Event-based email automation — delivers ticket confirmation and event details.
3.6. Google Sheets API
• Feature/Setting: Append data row — logs each registrant for cross-referencing and custom analytics.
3.7. Discord Webhooks
• Feature/Setting: Incoming Webhook — alerts staff or community teams on new ticket sales.
3.8. Slack
• Feature/Setting: Incoming Webhook — posts ticketing updates in internal gallery channels.
3.9. Microsoft Teams
• Feature/Setting: Connector webhook — posts automated check-in notifications.
3.10. AirTable
• Feature/Setting: Table update API — registers new attendees, updates check-in status.
3.11. Shopify
• Feature/Setting: Order Webhook — triggers automation on ticket product purchase.
3.12. Salesforce
• Feature/Setting: Inbound API Event — pushes attendee records for CRM integration.
3.13. Stripe
• Feature/Setting: PaymentIntent.succeeded Webhook — confirms successful payment before issuing tickets.
3.14. Calendly
• Feature/Setting: Event scheduled Webhook — manages RSVP confirmations.
3.15. SendGrid Mail
• Feature/Setting: Transactional Templates API — dispatches custom ticket email confirmations.
3.16. QR Code Generator API
• Feature/Setting: Create QR Code — attaches dynamic QR to each digital ticket.
3.17. Google Calendar API
• Feature/Setting: Insert Event — auto-adds event to attendee calendars upon registration.
3.18. WhatsApp Business API
• Feature/Setting: Send Message endpoint — sends tickets/updates via WhatsApp.
3.19. HubSpot
• Feature/Setting: Contact Property Updated — enriches lead records on attendee signup.
3.20. Intercom
• Feature/Setting: Custom Event — triggers visitor engagement message pre/post event.

Benefits

4.1. Accelerates visitor onboarding and reduces waiting times at event entry.
4.2. Reduces errors and ensures accurate attendee data collection.
4.3. Enables personalized, timely communication via SMS, email, app notifications.
4.4. Integrates ticketing, promotion, and feedback cycles seamlessly.
4.5. Frees staff from manual check-in tasks, focusing resources on guest experience and indigenous art education.