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Class registration acknowledgment and reminder messages

Purpose

1.1. Ensures every class registration receives prompt acknowledgment and a reminder via email, SMS, or messaging platform.
1.2. Reduces manual follow-up workload, avoids missed communication, and boosts class attendance.
1.3. Maintains a professional image, improves student/customer satisfaction, and enhances operational efficiency.
1.4. Supports multiple delivery channels for personalized communication based on customer preferences.
1.5. Provides audit trails for compliance and reporting.

Trigger Conditions

2.1. New class registration submitted through website, POS, or manual entry.
2.2. Payment confirmed or registration marked as completed.
2.3. Scheduled reminder time reached (e.g., 24 hours before class start).
2.4. Custom trigger: updates to participant data or class rescheduling.

Platform Variants

3.1. Twilio
  • Feature/Setting: SMS API — configure to send acknowledgment and reminder texts using templates referencing registrant fields.
3.2. SendGrid
  • Feature/Setting: Mail Send API — set up transactional email templates triggered by registration events.
3.3. Mailgun
  • Feature/Setting: Messages API — configure automated acknowledgement/reminder with personalized content variables.
3.4. Slack
  • Feature/Setting: Incoming Webhooks — post direct messages or notifications in channels upon registration.
3.5. Microsoft Teams
  • Feature/Setting: Teams Webhook Connector — configure automated announcements or reminders in class/member groups.
3.6. Telegram
  • Feature/Setting: Bot API — initiate bot messages with registration details and reminders.
3.7. WhatsApp (via Meta Cloud API)
  • Feature/Setting: Messages endpoint — send registration updates and reminders directly to customer’s WhatsApp.
3.8. HubSpot
  • Feature/Setting: Workflows + Email API — trigger transactional or marketing emails upon registration.
3.9. Salesforce
  • Feature/Setting: Process Builder/Flows — auto-send acknowledgment/reminders using Email Alert action.
3.10. ActiveCampaign
  • Feature/Setting: Automations — configure trigger-based sequences for acknowledgment and reminders.
3.11. Zoho CRM
  • Feature/Setting: Workflow Rules & Email Alerts — automatically send messages and reminders upon new signups.
3.12. Google Workspace (Gmail)
  • Feature/Setting: Gmail API — send programmatic acknowledgment and scheduled reminder emails.
3.13. Outlook 365
  • Feature/Setting: Microsoft Graph Mail API — dispatch event-driven acknowledgment and reminders.
3.14. Calendly
  • Feature/Setting: Event Triggers + Email/SMS notifications — automate messages for registrations and event reminders.
3.15. Eventbrite
  • Feature/Setting: Webhooks + Email Notification Options — send automatic confirmation and scheduled reminders.
3.16. Shopify
  • Feature/Setting: Shopify Flow + Email/SMS integrations — trigger acknowledgment/reminder upon class product purchase.
3.17. WooCommerce
  • Feature/Setting: AutomateWoo + Twilio extension — setup rules to send messages on registration status.
3.18. Zapier
  • Feature/Setting: Multi-step Zap — chain triggers and actions with registration input to multiple channels.
3.19. Pipedrive
  • Feature/Setting: Workflow Automation — trigger notification emails on registration in the pipeline.
3.20. ClickSend
  • Feature/Setting: SMS API — automate message delivery for immediate acknowledgment and follow-up reminders.
3.21. Brevo (formerly Sendinblue)
  • Feature/Setting: Transactional Emails/SMS — template-based acknowledgment and follow-up campaign triggers.
3.22. Mailchimp
  • Feature/Setting: Automated Customer Journeys — configure registration-based email and reminder flows.
3.23. Intercom
  • Feature/Setting: Automated Messages — set up auto-responses and scheduled reminders for registrations.
3.24. Freshdesk
  • Feature/Setting: Automations + Notifications — dispatch emails/SMS when new class signups occur.

Benefits

4.1. Ensures immediate, consistent communication to all registrants.
4.2. Reduces manual messaging errors and frees staff for higher value tasks.
4.3. Boosts event/class attendance through timely, targeted reminders.
4.4. Improves customer satisfaction and professionalism of the acrylic store.
4.5. Creates detailed logs and communication history for compliance/auditing.
4.6. Scalable — supports increased volume as business grows.

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