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Waitlist management and automatic notification if spots open up

Purpose

1.1. Automate waitlist management for Fine Art Painting workshops, including enrollments, waiting queue tracking, and automated notifications if a spot opens up.
1.2. Automatically capture sign-ups, manage participant status, shift waitlisted participants as slots free up, and send instant multi-channel notifications.
1.3. Eliminate manual oversight, automatedly maintain fairness and order, and maximize workshop attendance and engagement.

Trigger Conditions

2.1. A registered workshop spot is vacated—cancellation, no-show, or admin removes an attendee.
2.2. A waitlisted participant signs up, or the waitlist reaches a threshold.
2.3. System detects available slots that exceed a pre-set automatable threshold.

Platform Variants

3.1. Twilio SMS
• Feature/Setting: Automate outbound SMS "spot available" notification via Programmable Messaging API; configure webhook endpoint to trigger message.
3.2. SendGrid
• Feature/Setting: Automate transactional email via SendGrid’s Mail Send API; set up dynamic templates for notification.
3.3. Slack
• Feature/Setting: Automate channel DM/update using Slack Bot API; trigger app_mention or message.post with user tagging.
3.4. Mailchimp
• Feature/Setting: Automate campaign trigger/single recipient notification using Automations; use 'Event API' for enrollment changes.
3.5. Google Sheets
• Feature/Setting: Automate record update and lookup via Sheets API; waitlist logic using Apps Script trigger on cell change.
3.6. Airtable
• Feature/Setting: Automate record shifting and notifications using Airtable Automations — trigger on "Status" field updates.
3.7. Salesforce
• Feature/Setting: Automate with Process Builder/Flow Builder; notify contacts via Workflow Email Alert or SMS integration.
3.8. HubSpot
• Feature/Setting: Automate workflow with 'Contact Property Change' trigger and notification through Emails/Integrations API.
3.9. Zapier
• Feature/Setting: Automate multi-step cross-platform workflows—trigger: new row in waitlist; action: send email or SMS.
3.10. Microsoft Power Automate
• Feature/Setting: Automate event-based flows from SharePoint or Excel trigger; send Teams notifications or Outlook emails.
3.11. Discord
• Feature/Setting: Automate event notification via Webhook, direct bot message using Discord API on spot open event.
3.12. WhatsApp Business API
• Feature/Setting: Automate notification using WhatsApp template messages on waitlist triggers.
3.13. Pipedrive
• Feature/Setting: Automate contact update and activity triggers; use Workflow Automation to send notifications.
3.14. ActiveCampaign
• Feature/Setting: Automate contact pipeline and trigger ‘deal stage changed’ automation for notifications.
3.15. Intercom
• Feature/Setting: Automate in-app message or push notification via Conversation API when spots are free.
3.16. Freshdesk
• Feature/Setting: Automate ticket or notification via Automations—trigger on event webhook.
3.17. Zoom
• Feature/Setting: Automate participant management; programmatically invite via Meetings API if spot opens.
3.18. Eventbrite
• Feature/Setting: Automate attendee replacement via Eventbrite API; trigger email notifications using events.trigger API.
3.19. Trello
• Feature/Setting: Automate waitlist board update and notifications using Power-Ups and Automation.
3.20. Asana
• Feature/Setting: Automate task creation/alert via Asana Rules, when "waitlist open" event occurs.
3.21. Shopify
• Feature/Setting: Automate customer notification using Shopify Flow for workshop product inventory restore.

Benefits

4.1. Automatedly reduces manual communication workload and eliminates human error.
4.2. Automates fastest possible notification so waitlist spots are filled optimally.
4.3. Automatable process reinforces transparency and fairness for participants.
4.4. Automating engagement improves workshop fill rates and profitability.
4.5. Automates cross-platform consistency—whichever channel preferred by attendees.
4.6. Automated tracking and record-keeping for reporting and future optimizations.

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