Automated notification when a job is completed and ready for collection

Purpose

1.1. To automate notifications when a bespoke jewelry job or goldsmithing task is completed in the workshop, automating client updates and automatedly signaling readiness for collection.
1.2. Automates status communication, minimizes manual client outreach, enables just-in-time client collection, and streamlines post-production workflow management for goldsmiths.
1.3. Reduces lead times, automates repetitive communication, triggers customer engagement, and automates handover readiness alerts.

Trigger Conditions

2.1. Automated trigger on job status change to "Completed" in job tracking or ERP system.
2.2. File or record update indicating task completion in a workshop management platform.
2.3. Automated detection of payment confirmation linked to completion status.
2.4. Manual staff confirmation via form automation or dashboard button.

Platform Variants

3.1. Twilio SMS
• Feature: Twilio Programmable SMS – configure automated SMS notification via API when status updates.
• Sample: Use POST to /Messages endpoint with dynamic job completion message.
3.2. SendGrid
• Feature: SendGrid Marketing Campaigns – automate email dispatch using Template API.
• Sample: Trigger dynamic template with job details using v3/mail/send.
3.3. Slack
• Feature: Slack Incoming Webhooks – automated notification to a client or internal channel.
• Sample: POST payload to webhook with job name and collection instructions.
3.4. WhatsApp Business API
• Feature: Automated WhatsApp messaging on job completion events.
• Sample: Send template message via /messages endpoint with automated text.
3.5. Microsoft Teams
• Feature: Teams Bot Framework – automate post or direct message on collection readiness.
• Sample: POST to Teams channel with adaptive card for notification.
3.6. Gmail API
• Feature: Automate sending emails by triggering Gmail API’s /send endpoint.
• Sample: Compose and transmit automatedly prepared message to the customer.
3.7. Google Chat
• Feature: Automated Google Chat message via webhook on job status update.
• Sample: POST JSON to incoming chat webhook with completed job details.
3.8. Mailgun
• Feature: Mailgun Messages API – automate transactional email when job is ready.
• Sample: POST to /messages with personalized collection instructions.
3.9. Pushover
• Feature: Send push notifications via Pushover API to client device.
• Sample: POST notification with job info to user key endpoint.
3.10. Facebook Messenger API
• Feature: Automated Messenger bot messaging on completion.
• Sample: Send notification via Send API to user’s Messenger account.
3.11. Telegram Bot API
• Feature: Automate message via sendMessage method; alert client for collection.
• Sample: Use /bot{token}/sendMessage with job details text.
3.12. Zapier
• Feature: Automate workflow connects between job management and notification tools.
• Sample: Create Zap with trigger (“Job Completed”) and action (“Send Notification”).
3.13. HubSpot
• Feature: Automated workflow to send email or SMS upon deal stage change.
• Sample: Use Workflow “Deal Closed” triggers to send automated communication.
3.14. Salesforce
• Feature: Process Builder or Flow automates notification when case is marked complete.
• Sample: Automate task or automatic email at stage “Job Complete”.
3.15. Zoho CRM
• Feature: Blueprint automation for sending SMS or email on status change.
• Sample: Workflow rule to send notification when job reach “Finished”.
3.16. Outlook 365
• Feature: Automate email alerts using Power Automate flows on job completion.
• Sample: Configure flow to send email from shared mailbox.
3.17. Shopify
• Feature: Order status app automates customer notifications for custom work readiness.
• Sample: Configure order status triggers and notification workflow.
3.18. Monday.com
• Feature: Automation recipe to notify client on job completion.
• Sample: “When status changes to done, notify client via email.”
3.19. ClickSend
• Feature: Automates SMS or email dispatch on job completion via API.
• Sample: POST to /v3/sms/send or /v3/email/send with custom message.
3.20. Freshdesk
• Feature: Automated ticket update triggers notification to client when ticket status is “Resolved”.
• Sample: Configure automation rule for job ready statement.

Benefits

4.1. Automates client communication, accelerating handovers and reducing human error.
4.2. Automated notifications enhance customer satisfaction, offering timely updates.
4.3. Automation of end-of-job alerts boosts workshop efficiency and optimizes staff workload.
4.4. Automatedly links production system with communications, ensuring no job is overlooked for collection.
4.5. Supports multi-channel automatable outreach, fitting customer preferences.
4.6. Enables record-keeping and auditing of notification history for compliance and service review.